brian! 3257 Posted April 7 1 minute ago, zomex said: Hopefully I don't end up with a higher active client total haha. not guilty guv... grabs passport... realises it's still illegal to leave the country... hides! 🙈 1 Quote Share this post Link to post Share on other sites
brian! 3257 Posted April 7 3 minutes ago, zomex said: For some reason I missed this setting which is quite embarrassing having used WHMCS for over 11 years. oh that's nothing... I was manually logging in as clients for the first two years, before Infopro pointed out that there was a "Login As Owner" link... 🙄 0 Quote Share this post Link to post Share on other sites
dh42 1 Posted April 7 For those of you in a similar position as me, with a lot of users that have never paid, you can use this script to connect to your api and set them to inactive. https://github.com/Dh42/whmcs-make-inactive/ 0 Quote Share this post Link to post Share on other sites
zomex 53 Posted April 7 10 minutes ago, brian! said: not guilty guv... grabs passport... realises it's still illegal to leave the country... hides! 🙈 I will find you somewhere on this community no doubt 😎 In all seriousness I just wanted a fair way to handle active/inactive accounts. If my total increased but it's a fair representation then so be it. With that said I am predicting active clients to decrease by at least 10%. 9 minutes ago, brian! said: oh that's nothing... I was manually logging in as clients for the first two years, before Infopro pointed out that there was a "Login As Owner" link... 🙄 That's a good one. Made me feel a little better for sure 👍 2 minutes ago, dh42 said: For those of you in a similar position as me, with a lot of users that have never paid, you can use this script to connect to your api and set them to inactive. https://github.com/Dh42/whmcs-make-inactive/ That's a fantastic idea. No doubt it's going to help a lot of people. WHMCS should really provide more options regarding inactive accounts but of course it's not in their interest to do so. 0 Quote Share this post Link to post Share on other sites