jimlongo 1 Posted January 6 (edited) Recently I have begun running into issues when provisioning Plesk services from WHMCS. The item fails to create. When I look in the service log I see errors starting with FraudCheckFailed. I DO NOT have any Fraud Check modules installed. I don't have these issues when provisioning cPanel services. Hooks Debug: Hook Defined for Point: AfterRegistrarRenewalFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterRegistrarRenewal - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: DomainTransferFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: DomainTransferCompleted - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterRegistrarTransferFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterRegistrarTransfer - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterRegistrarRegistrationFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterRegistrarRegistration - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: CancellationRequest - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleTerminateFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleTerminate - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleUnsuspendFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleUnsuspend - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleSuspendFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleSuspend - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleCreateFailed - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: AfterModuleCreate - Priority: 1 - Function Name: (anonymous function) Hooks Debug: Hook Defined for Point: FraudCheckFailed - Priority: 1 - Function Name: (anonymous function) Edited January 6 by jimlongo 0 Quote Share this post Link to post Share on other sites
Kian 312 Posted January 6 There's nothing wrong. What you see here is the result of Hook Debug Mode. It shows you when/how each hook fires. FraudCheckFailed is an hook point that as far as I know always triggers as it's part of WHMCS workflow even if you are not using any anti-fraud system. 0 Quote Share this post Link to post Share on other sites
brian! 2998 Posted January 6 30 minutes ago, Kian said: There's nothing wrong. there's something wrong if the service doesn't get created. 🙂 it might be worth opening a ticket with Support to see what they say. 0 Quote Share this post Link to post Share on other sites
jimlongo 1 Posted January 6 (edited) I did just make sure that password policy matched, because at some point when trying to Accept Order I got a message that password wasn't secure enough. I've eliminated that I think. Now the service does get provisioned on the Plesk server, but the order remains Pending in WHMCS with no SSO capability for the purchaser. If I try to force Order Acceptance, I get the same Error: See the Activity Log for more information: which I guess is not very helpful as it keeps telling me what I originally posted. I will see what support has to say. Edited January 6 by jimlongo 0 Quote Share this post Link to post Share on other sites