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Craft

Bug (Domains must begin with a letter)

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Hi guys,

In domain registration check, sometimes I receive this bug (Domains must begin with a letter or  number and be between and characters in length).

Note: The domain name is written correctly.

 

Domain bug.png

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https://help.whmcs.com/m/order_forms/l/691719-troubleshooting-domain-availability-problems

i'd be checking the logs as suggested to see if that's giving any clues - the TLD looks to be priced correctly to me, so I doubt that's the issue.

are you using a registrar as a lookup provider, or namespinning/whois ? any chance the domain already exists in your database and block existing domains is enabled in settings ??

I can see this occurring on your site (but only for the above domain, not any other .us domain), but i've been unable to reproduce it locally in v7.10/v8/v8.1 using whois or namespinning.

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On 11/29/2020 at 6:28 PM, brian! said:

https://help.whmcs.com/m/order_forms/l/691719-troubleshooting-domain-availability-problems

i'd be checking the logs as suggested to see if that's giving any clues - the TLD looks to be priced correctly to me, so I doubt that's the issue.

are you using a registrar as a lookup provider, or namespinning/whois ? any chance the domain already exists in your database and block existing domains is enabled in settings ??

I can see this occurring on your site (but only for the above domain, not any other .us domain), but i've been unable to reproduce it locally in v7.10/v8/v8.1 using whois or namespinning.

I'm using my registrar as a lookup provider. The domain is not exists in my database.

I tried to refresh the page, I found the domain available, I refreshed the page again, I received the same error again 🙂

 

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21 hours ago, Craft said:

I tried to refresh the page, I found the domain available, I refreshed the page again, I received the same error again

oh i've seen that happen many times over the years.

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