BUG? Admin Area -> Client Last Login

[Strolch 0]

Admin Area -> Client Profile ->tab  summary -> Other Information -> Last Login

The login date/time also changes if an administrator visits the customer view (login as owner)

[yggdrasil 73]

2 hours ago, Strolch said:

Admin Area -> Client Profile ->tab  summary -> Other Information -> Last Login

The login date/time also changes if an administrator visits the customer view (login as owner)

What version are you running? That information should not change if you log in as the admin (impersonation).

[brian! 3032]

similar issues have been raised about the client activity widget.

[yggdrasil 73]

16 minutes ago, brian! said:

similar issues have been raised about the client activity widget.

Its a bug on 8 then. I'm still on 7 and it works as expected. I certainly don't want my customers to be confused when I log in to their accounts for support.

[Strolch 0]

I first noticed it in version 8 and still exists in 8.04

[brian! 3032]

3 hours ago, Strolch said:

I first noticed it in version 8 and still exists in 8.04

I would imagine this to be an easy fix for WHMCS as they're just tweaking the conditionality of when a user is logged - possibly via a hotfix or in v8.1... there's no way to know from the outside which path they'll take (if either)

[WHMCS John 205]

Hi @Strolch,

We've addressed this in v.8.1 (currently in public pre-release testing).

Quote

CORE-15479 - Prevent last login update when authentication is the result of an admin masquerade

https://docs.whmcs.com/Changelog:WHMCS_V8.1.0_Beta_1#Maintenance

 

Please give it a try and share your feedback in the pre-release category:

https://beta.whmcs.com