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WHMCS ever going to a cloud based system?

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Does WHMCS have plans on moving to a cloud based system?  I know this has been talked about for many years and I have heard nothing more about it in several years.   We no longer want all the hassles of a "self hosted" billing system and are looking at alternatives.  I would rather stay with WHMCS, however, we would like a cloud based option.     

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1 hour ago, yggdrasil said:

I'm not sure why they didn't just partner with some hosting companies to offer that model. It does feel a bit awkward that WHMCS sells hosting for software companies and now they also host services directly as well.

Why give the money to other hosting companies when you can grab it all yourself?

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14 minutes ago, AALayer said:

Why give the money to other hosting companies when you can grab it all yourself?

Because they are not a hosting company? You know how the phrase goes, jack of all trades master of none.

It Its a very different business than software developing. They can potentially lose customers if the service is not top-notch (SLA uptime), support (replied instantly...). That sort of customer expects something very differently, even support that WHMCS does not have today.

You don't try to cover all things that shine under the sun if you want to be successful. The big example is how WHMCS also offers custom development yet Modules Garden is far more successful not only making modules but taking all the work away from WHMCS when it comes to custom software because they only focus on development and nothing else while WHMCS tries to focus on other stuff as well.

The second argument is maybe because WHMCS is a b2b business that sells to hosting companies and service providers?

Imagine the following situation. A hosting company offering a reseller plan but then competing directly with its own customers or trying to sell directly to their customers. How many people do you think would actually want that service? When you do B2B you usually try your users and customers to trust you, not alienate them.

This is why the marketplace was not very well-received either. Imagine if you are a company selling something like Weebly or SSL and you are a WHMCS customer, now suddenly they add your competitor in your control panel and to all other WHMCS users which would mean management would probably say "We should drop WHMCS" as they are promoting our competitors right in our the interface.

This is no different from putting up a shoe store with Shopify, and they then add banners in your store to Amazon Shoes trying to divert your customers to their own affiliate program. There are some things you usually don't cross when you do B2B, that means you are selling to other business or people that sell to end customers. WHMCS never sold to end users. They sell to people that usually provide a services or products to others. Even if you are a developer or web designer.

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