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kingsleymensah

New product group not visible to existing clients

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Hi Kingsley,

18 minutes ago, kingsleymensah said:

i created a product group where i have assigned my new reseller packages i created to ( https://prnt.sc/utf4io )
I don't know why but  they are not visible to existing clients ( https://prnt.sc/utf8he ) but only visible to new signups.( https://prnt.sc/utfa3s)

where did i go wrong??

those products within that group are only currently priced in USD, and I assume when you're logging in as an existing client, their currency is not USD but one of the other four African currencies ?

once you've added pricing in this existing clients currency, then they should be able to see the product - remember, once a client is logged in, they can only see products priced in their currency.

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