So, today, I tried to enter a new order for a client whereby they ordered a hosting plan and it all appeared to go through however when I looked at the order to Accept it there is nothing in the order details. except the total.
The email log shows that the email was sent with the correct information in it but I am unable to run the create command for cPanel to create the account.
Has anyone ever had this and fixed an issue like this?
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I am facing the issue on website, recently i tried to update the template, I upload the new template and changed it in admin area. But It is not loading, I don't know what happened but I tried to switch back to default 'SIX' templaete and it is not working either. It seems like whmcs is not loading any template, their must be a reason for this but in console I don't see any error messgae.
please help me to fix it,
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