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WHMCS.Community Wrapup - February 2020

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Welcome to the February 2020 WHMCS.Community Wrapup! Our look back at the popular content on WHMCS.Community during February 2020

February 2020 Community Statistics:

We welcomed 393 new members, our community crafted 276 new topics and received 1,113 new replies across the course of the month.

The February 2020 leaderboard:

The leaderboard is an important part of our community, it helps highlight users that make notable contributions to the community along with notable content.  

Brian! continues his reign of first place at 47 points.  Following in second place is Kian with 16 points and bear rounds out third place on 10 points.

On our Blog: Announcing new improvements to your customer experience

technical-support-live-chat-announcement.pngYour success is really important to us here at WHMCS. It's the key to our companies vision and mission: "To automate and scale our customer's business and empower them to be successful." One of the things we take great pride in and make significant investments into is our Technical Support, backed by our team of analysts who have extensive knowledge of the WHMCS product.

We're constantly working to evaluate how we support you and optimise the processes and tools we use. And today sees the latest iteration of that work be made live.

Today, I'm pleased to announce the introduction of Technical Support Live Chat for Business and Enterprise level license holders.

Read more on our blog here.

 

ICYMI: The WHMCS V7.10 Beta Period has arrived

whmcs-v710-release-candidate-1.pngOn March 10th 2020, our team released the WHMCS V7.10 beta!  WHMCS 7.10's headline new features are a new TLD Import & Pricing Sync utility and Cron Task Reporting that gives you greater insights into the automated actions and events performed by WHMCS.

Other new features in WHMCS 7.10 include Image Upload capability in the Knowledgebase Editor, Client Email Preferences, Ticket Search by Assigned Admin User, Ability to Adjust Related Service in Tickets, a new SEO Tool offering (Marketgoo) via MarketConnect and a new Free Plan from Weebly. Many of the features in this release are the direct result of feature requests with over 350 votes collectively. Thanks for your feedback and please keep it coming!

Learn about the new release here and join the conversation here.  Don't forget your feedback helps shape the final release of WHMCS v7.10 we'd love for you to test out the new Release Candidate and let us know what you think, as always we do not recommend using Release Candidates on production sites however you can use a development license and replicate your current installation. 

Popular content in February 2020:

 

That's all folks!

That's our February 2020 wrapup! Thanks for reading, as always we're here to help, please do let us know if you have any questions, comments or feedback either on the by replying to this thread or submitting a thread in the WHMCS.Community Assistance Board. We'll be back for the March Wrapup!

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