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Domain Renewal Maximum Term Enforcement Not Working Properly

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v7.9.2

Pricing for every year 1-10 is enabled on the back end. Customer has a domain expiring in less than a year and the renewal options are only up to 5 years. Years 4 and 6-9 should be showing too.

domain_renewal_v7.9.2.jpg

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On 20/02/2020 at 00:16, EvolveWebHosting said:

Pricing for every year 1-10 is enabled on the back end. Customer has a domain expiring in less than a year and the renewal options are only up to 5 years. Years 4 and 6-9 should be showing too.

I don't suppose this client is in a client group and using a pricing slab with just prices for these limited years ??

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On 2/21/2020 at 9:36 AM, brian! said:

I don't suppose this client is in a client group and using a pricing slab with just prices for these limited years ??

Yeah that was the issue. Only a select few are part of this group.

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