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WHMCS: 7.9.1

O/S: CentOS 6

PHP: 7.2

We have our domain.com on a VPS, mail is handled by GMail.

We then have domain.net on a different server and use domain.net for all of our support emails, these are not GMail accounts.

The POP3 Connection Error is adding webhostbox.com to the mail server name. I have confirmed that Setup > Support > Support Departments has the correct mail server name.


One or more POP3 connections failed:

WordPress Hosting <wpsupport@domain.net>
Error: Connection error: Connection failed to mail.domain.net.webhostbox.com,110: Connection timed out


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31 minutes ago, aknight said:

One or more POP3 connections failed:

You should also verify the settings in Setup -> General Settings -> Mail

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