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Hi @brian!

Yes it's working. Perfect as always, I replied back  via  'Messages'.  

Client has checked and we mentioned about you, client and us both thank you for all your help and support for his cause.  

 

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Can you please help me with a different issue 

(i) I installed a plugin 'EASY WHMCS Module' and I deleted some services / products in bulk some of them were being used by clients.

(ii) Now the clients does not have any services under their account 

(ii) They are still receiving their renewal emails even without the services / products under their account.

(iv) I can recreate all services / products manually and update their account with them but how do I stop the emails being sent out for the current non existent - services / products ( If I update the newly created products now our clients will receive all the new renewal emails along with the old ones which will create confusion) 

How do I handle this very confused...

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On 2/14/2020 at 9:25 PM, VirtualWorldGlobal said:

---------------------

Can you please help me with a different issue 

(i) I installed a plugin 'EASY WHMCS Module' and I deleted some services / products in bulk some of them were being used by clients.

(ii) Now the clients does not have any services under their account 

(ii) They are still receiving their renewal emails even without the services / products under their account.

(iv) I can recreate all services / products manually and update their account with them but how do I stop the emails being sent out for the current non existent - services / products ( If I update the newly created products now our clients will receive all the new renewal emails along with the old ones which will create confusion) 

How do I handle this very confused...

Hi

EASY WHMCS issue we faced is now resolved.  By chance is there a way to migrate invoices from one customer to another ?

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https://docs.whmcs.com/Products_Management

Quote

Invoices cannot be moved between clients, therefore when moving a product/service any invoices will remain under the old owner.

Therefore it would be advisable to check the old owner's Invoices tab for any unpaid invoices for this service and cancel them. If you wish to invoice the new owner for the service, move the Next Due Date forward/back by one day and a new invoice will be generated when the cron next runs.

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