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Si

Random invoice emails being sent with no text - PDF only

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Using 7.9.1

Invoices on random products/services being sent with just the PDF when cron runs.  ie, no text in the email body.  Other emails have the text with the PDF attached as normal.  (Hence it's random)

 On one occasion, clicking on the PDF results in an error on my mac - stating the file is in a format that preview cannot open.  (Yet it's a PDF and opens all other invoice pdfs) 

Some PDF's are closed - ie show as a file icon, while others open in my email client showing the full invoice displayed as a browser would show it.  This is really weird.

Anyone else seeing random behaviour like this?   

P.S.  I have the system set to send me copies of all emails that the system sends to clients.  I've never seen anything like this in more than 12 years using WHMCS until 7.9.1

Edited by Si

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Hi @Si,

Can you please share the entries you see before and after the sending of this email in Utilities > Logs > Activity Log please?

Is there perhaps an attachment on the email template itself (Setup > Email Templates > Edit)?

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