Product attribute Package Name Not Found on Server

[Thomasmcdaniel9 0]

I have checked the whm  in add accounts everything is green inside there. I have checked that the server  is connected  to cpanel it is. all packages are the correct name  still have not figured this out any help please

[WHMCS ChrisD 450]

@Thomasmcdaniel9 Did you setup the product in WHMCS by selecting the package on the product settings or did you use Advanced Setting on the product and manually type in the product name?

[Thomasmcdaniel9 0]

I used the  setup  products and services to add all the packages

Edited December 30, 2019 by Thomasmcdaniel9
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[Thomasmcdaniel9 0]

[WHMCS ChrisD 450]

@Thomasmcdaniel9 Could you take a screenshot of the Module Settings of one of the products in WHMCS please

[Thomasmcdaniel9 0]

[WHMCS ChrisD 450]

@Thomasmcdaniel9 I need the Module Settings tab please, not general

[Thomasmcdaniel9 0]

[WHMCS ChrisD 450]

Hmm ok, that all looks ok, I suspect this is tied back to the issue you have been having with the license error, once you have resolved the issue with your cPanel License you should then be able to provision accounts successfully.

[aosog 0]

On 12/29/2019 at 7:28 PM, WHMCS ChrisD said:

Hmm ok, that all looks ok, I suspect this is tied back to the issue you have been having with the license error, once you have resolved the issue with your cPanel License you should then be able to provision accounts successfully.

i have the same problem and i dont habe problems with cpanel, i can make manual pakages but noy sync from whmcs.

[WHMCS ChrisD 450]

@aosog If you enable your module log, do you see any errors in there?