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Why is cPanel per billing needed in 7.9?

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Just wondering why will this be an important feature in 7.9?

Reason is currently we just set additional accounts as add-on for customer in bulk of 10, for those who requires additional cPanel accounts. It seems easy this way already and customer request additional when they need more.

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Hi @jacksony,

Thanks for posting! This was a very popular request following the recent cPanel per-user pricing announcement.

The usage-based billing per user means that your clients only need pay for the accounts they are actually using each month and they don't need to try and predict usage in advance. They also won't run up against barriers if the limit is reached and they need to login to place an order to increase the limit.

Your method for handling this situation is one potential solution if you'd like to require clients to pay up-front for predicted usage. But it sounds like a manually intensive process;  a member of staff needs to monitor for each addon purchase, access WHM and edit the reseller's domains limit. The delay in manually processing these requests could be inconvenient or troublesome for clients.

Multiply that by hundreds or thousands of accounts all increasing/decreasing their limits all the time, I could foresee that becoming a real time-sink.

An alternative option to require up-front payment without the manual effort would be to impose account creation limits, and the automatic upgrade (and downgrade) of these is already possible with our product:

  • Navigate to Setup > Products/Services > Products/Services > Edit > Module Settings tab
  • Click Advanced Settings
  • Enter the desired limit into the "Limit Reseller by Number" field

This limit will be applied to newly provisioned accounts. For existing accounts on the server, the limit should be applied via WHM. Clients can then upgrade/downgrade themselves between your reseller hosting products in the usual way to increase the user limit.



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So a client would consume the resources and then it would be reflected on the invoice. This is a step back.

A better idea could be if you allowed modifying the value of the number of cPanel accounts in WHM.

For example, with a reseller hosting, the client could choose how many sub-accounts they want. For example, if they chose 30, the value of "Limit Reseller by Number" would be 30 at the time of provisioning.

And clients could order more sub-accounts from the client area.

This would be more helpful.

I believe both are possible with existing WHMCS functions and a little bit of realistic willingness.


Edited by Mechanic

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