bonehead 0 Posted December 1 I have a domain that I renewed with the registrar outside of WHMCS. Since WHMCS didn't see it renewed, the client was flagged as inactive, and the status as grace period expired. I have tried several ways to see if I can get it to sync, marked the client active, marked the domain as pending, marked the invoice as paid, but it is still not syncing. What do I need to set to get it to sync again? Thanks for any input. 0 Share this post Link to post Share on other sites
brian! 2,262 Posted December 2 On 01/12/2019 at 00:55, bonehead said: I have tried several ways to see if I can get it to sync, marked the client active, marked the domain as pending, marked the invoice as paid, but it is still not syncing. What do I need to set to get it to sync again? instead of trying to get it to sync, I would suggest updating its whmcs record manually from the admin area -> client profile -> domain tab... set the client & domain to active, add the correct expiry and next due dates and that's all that should be needed. it's possible that this domain is assigned to a registrar that doesn't support domain synchronisation, and so will never synchronise through WHMCS - you could check the registrars page to see if it supports syncing. 0 Share this post Link to post Share on other sites