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techwthquestion

Support pages not showing sidebar

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Hello,

WHMCS+Kayako 

I am not getting sidebar on support page.

What changes I need to make in order to get sidebar on all support pages? 

 

Screenshot 2019-11-02 at 9.45.24 AM.png

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Do you see the sidebar if you visit the page with the Six template? If you do, your theme just doesn't has support for the sidebar, it would seem.

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8 minutes ago, DennisHermannsen said:

Do you see the sidebar if you visit the page with the Six template? If you do, your theme just doesn't has support for the sidebar, it would seem.

Yes. I am able to see side bar on other pages. 

is there any way to add sidebar on custom pages manually? 

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5 minutes ago, DennisHermannsen said:

But are you able to see the sidebar on the Support pages with the Six template?

No. I am getting the same view in the six template. 

 

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2 hours ago, techwthquestion said:

Something strnge happened. I enable all hooks and now I am able to get support pin box on support pages. but other boxes are missing. 

then you're going to have to work your way through those hooks, specifically the sidebar ones first, and see what each of them is doing.... I suppose potentially it could be CSS or an addon, but probably easier to rule out a hook being the issue first.

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