Jump to content
sutton89

Error: Module Not Found

Recommended Posts

Oops!

Something went wrong and we couldn't process your request

Please go back to the previous page and try again.

Error: Module Not Found

This is the error page im getting above since the update , when a customer goes to buy a product , and then enters there desired username and presses continue , instead of going to payment page it goes to this instead .

Share this post


Link to post
Share on other sites

i have tried replacing the stripe module , i got the module by downloading the zip file for the latest update of whmcs .

i am using six template and standard cart , i have also replaced those in my directory with the latest ones , just in case , i really cant find a solution to this tried everything , be great if somebody can help me, im not an expert with all these php and module files

Share this post


Link to post
Share on other sites

I have exactly the same error on the cart page after upgrading to 7.8.2.

I do not change any (previous version worked perfectly) and am not missing any modules and not using many at all.

Nothing shows in the module error logs so no way of diagnosing any further as far as i can see.

Completely stuck on this one 😞

Share this post


Link to post
Share on other sites

I have now fixed this issue. I went to my trash folder and deleted all files in the trash folder and it worked. @JimJ

Share this post


Link to post
Share on other sites

This issue during the ordering process is caused by a missing Payment Gateway module that you have activated. Please ensure that Setup >> Payments >> Payment Gateways do not have any modules in which are activated but the files cannot be found.

If you are still having issues, please do open a ticket so we can take a look at your specific installation.

Share this post


Link to post
Share on other sites
5 minutes ago, WHMCS Marcus said:

This issue during the ordering process is caused by a missing Payment Gateway module that you have activated. Please ensure that Setup >> Payments >> Payment Gateways do not have any modules in which are activated but the files cannot be found.

If you are still having issues, please do open a ticket so we can take a look at your specific installation.

I did not change any modules or gateways. They are all there and all in use. I have a ticket open but slow responses so still waiting for it to be resolved.

Share this post


Link to post
Share on other sites

I went on my cPanel. And u can search for a folder named trash. And I deleted all files out of it and it worked again , u using cPanel.net ?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated