CORE-13695 Ticket Feedback Comments (blank....or not accessible)

[Si 8]

Anyone else seeing this?   Using 7.8.1

Reports > Ticket Feedback Scores 

shows the staff and their score.  Click on the staff name to read the reports and what customers have commented = nothing

just blank. Searching using the date selector produces zero results, when I know there are hundreds of feedback comments.

[Si 8]

Just noticed this thread and it's already being addressed.  Pretty fundamental issue again that surely would have been picked up by beta testers.  

 

Hopefully a fix soon.

[redit 10]

Just checked on a freshly updated v7.8.1 and I can confirm that I have the same result as you.

I can see that a total of 6 tickets between 2 members of staff have feed back but I can't tell you anymore than that as I can't read the things.

 

[WHMCS John 205]

Hi @Si,

Thanks for the follow-up, this is indeed being addressed in case CORE-13695.

We would have loved for you to join in the pre-release testing. Maybe next time round? The more users who take part the better 🙂

[WHMCS John 205]

Hi all,

I'm pleased to advise this has been resolved in the v7.8.2 maintenance update: https://docs.whmcs.com/Changelog:WHMCS_V7.8.2