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We're currently building a new help centre (inside of the WHMCS environment) and I would like to do the following:

if user has a ticket that's marked as anything, but closed then output some html code.

Is this possible?


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This is probably better off in the developer corner as I am presuming by "building a help centre" you mean like an addon.   If so, you would use the API to get the tickets  https://developers.whmcs.com/api-reference/gettickets/ .  Just pass it the clientid, the status of "All Active Tickets" and it should return the tickets and then you output that however you want.  Or are you looking to use the built-in ticket view and only show active tickets? 

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