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I added sendgrid SMTP details to my whmcs but still my whmcs is sending emails through our server smtp (cpanel) 

SMTP details https://prnt.sc/npokha

sendgrid dashboard - https://prnt.sc/npokw9

i sent more than 100 emails all emails are successfully reached in the inbox and I contacted  sendgrid about the issues but they said to contact with whmcs about it 

pls help me

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I used Sendgrid for my WHMCS and with the changes which I said worked for me without any issues.

1 - Can you try sending emails from WHMCS using SMTP as the Mail Type with your server SMTP email settings (not from the third party like Sendgrid).

1.A - If that is not working, then you should check your SMTP server settings first.

1.B - If it is working, then try steps 2.

2 - If you can SMTP using third-party email clients, make sure your Sendgrid API Key has enough permission. This will likely are granted, just in case.

 

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