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Shivansh

Whmcs Invoice INR (Rupees) Symbol Error Fix

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1 hour ago, Shivansh said:

Hi Community,

Anyone help me regard this when our client is the visit our invoice in our website prohosty.com then Rupees Symbol is working Fine See this screenshot http://prntscr.com/myl1j4 and 

if client download invoices then rupees symbols change into "?" symbol see this screenshot http://prntscr.com/myl1r8

Please help to fix it

Some problem facing bro 

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5 hours ago, RAJ MEHTO said:

Please help to fix it

basically, you need to change the font used in the PDF invoice from the settings...

https://help.whmcs.com/m/troubleshooting/l/705073-troubleshooting-question-marks-in-pdf-invoices-quotes

Quote

This article explains how to resolve the problem where PDF versions of invoices or quotes contain question marks in place of letters.

The following screenshot illustrates the symptoms:

0d46881c-8d09-416e-b444-6a7e6ad7f8e9.png

To resolve this:

1. Navigate to Setup > General Settings > Invoices tab

d3902998-6e89-42a3-b876-674601b720c4.png

2. Locate the PDF Font Family Setting

3. Change the setting to Freesans

e162bb2f-e52d-441d-bc6f-d900bdd6241f.png

4. Click Save Changes

The text should now be displayed properly:

7dc4a413-5aac-4304-8793-e7540ca3d531.png

If the problem persists after that, it indicates that the characters in use are not supported by any of the default PDF fonts included in WHMCS.

The next step is to download and install the dejavusans font. Please refer to Installing Additional Fonts for instructions.

 

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