Jump to content
HarryAdney

Client shows different package under WHM and client profile

Recommended Posts

Hi everyone,

 

I created an account for a new client. I set them up with package 1. I later changed it to package 2, which shows fine in WHMCS client profile, however, in cPanel they are still provisioned with the original package.

What do?

Thanks.

Edited by HarryAdney

Share this post


Link to post
Share on other sites

Hi @HarryAdney,

After changing the assigned product manually, please click the "Change Package" Module Command button to send the command to the server.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Content

    • By WGS
      Hi All, 
       
      We have released the new version of our ClientX WHMCS Client Area Template.
      Here is the changelog for the same: 
      New Features
      Codegaurd page added in store Available Credit Balance can be seen on the Invoice, Add Funds Page New Pad Locks Added in SSL Products and Services Improvements
      RTL improvements Side Menu Bar Links Can Now be Open in New Tabs Bugs Fixed
      Captcha WHMCS Version Check Issue Fixed Sidebar Scroll Issue Fixed Sidebar menu icons issue fixed  
      To know more about ClientX, visit: https://whmcsglobalservices.com/clientarea-template/clientx/
       
       
    • By artaweb
      Hello,
      following this topic:
      What are the tags I need to use for Nameservers within template files? 
      Tried {$service_ns1} & {$service_ns2} but no luck. 
      Is there a cheatsheet for these tags? 
    • By ModulesGarden
      1. We are tremendously proud to announce that cPanel Extended For WHMCS, our absolutely bestselling module dedicated to all aspiring web hosting providers has just got even better. 
      The most essential addition to the newest 3.5.0 version that your clients will promptly and eagerly discover is the support for application cloning and staging that will let them create a copy of any application installed via Softaculous, and push the staging application to live whenever ready. Moreover, what has been greatly facilitated for your audience is the management of connected email accounts. Not only will they now be able to access all essential details of their email accounts with just a single click but set a new password for existing mailing lists from the client area directly as well when needed. Finally, they have been enabled to access the previously generated CSR key by simply navigating to the "SSL/TLS Management" section. 
      While this is no doubt a good amount of novelties to pick and choose from, still more await your attention on our website. 
      Learn more about cPanel Extended For WHMCS 3.5.0!
       
      2. Interested in the headway we have made in establishing compatibility between our modules and the latest WHMCS environment so far? Have a quick look at the record of our most recent updates, and view the complete WHMCS V7.7 modules support list as well! 

      Proxmox Cloud For WHMCS - 2.5.2 Proxmox VPS For WHMCS - 2.5.2 Unban Center For WHMCS - 2.1.3 DirectAdmin Extended For WHMCS - 3.0.2 Rackspace Email Extended For WHMCS - 1.2.10 Zendesk For WHMCS - 2.1.1


      Need Custom Software Development For Your Business?

      Get Your Free Quote Now!


      Specially for you we will adapt an application and its design to your own needs, create a new module or even a completely new system built from scratch!
    • By WGS
      We have just released a new version (1.0.8) of our ClientX. This new release brings in Some New Features, Improvements and Bugs Fixing. Kindly have a look at the changelog: https://whmcsglobalservices.com/clientarea-template/clientx/
       
      New Feature:
      1). Announcement section added on client area homepage. It can now be managed from addon module.
       
      Bug Fixing:
      1). Payment gateway images not coming while uploading it according to gateway name. > Fixed
      2). Some of Sidebar icon miss while changing the URL from address bar. >Fixed
      3). Blank Page coming up while activating and deactivating in addon module. > Fixed
      4). Date sorting in service list page, domain list page, invoice list page, quotes list page, email list page and support ticket list page is not working properly. > Fixed
      5). Client subcontact detail is not updating. > Fixed
      6). On checkout page social media sign in button is not coming up. > Fixed
       
      Improvement:
      1). On Register page "SIGN UP" and "LOGIN" button text can now be changed according to language variable.
      2). Client menu My Emails, Security Settings and Logout text can now be changed according to language variable.
      3). All Bootstrap data table pages info text, Next and Previous Button can now be changed to language variables.
      4). On product listing page "Domains" text can now be changed according to language variable.
      5). Billing Cycle text can now be changed according to language variables and price is shown only with currency prefix. Now price will be shown in both currency prefix and suffix.
      6). Remove text coming dynamically in register domain page can now be changed according to language variable.
      7). By default no sorting is there in service list page, domain list page, invoice list page, quotes list page, email list page and support ticket list page when page load first time.
       
       
       
       
    • By Screamfox
      Hello everyone, 

      Well i forget to put the Cron Job task in my Cpanel runing every 5 minutes so, and now after 2 month many invoices as not sent and not due or generated automatically ,the right question is how can i generate all the invoices the cron task usually create for all clients ?  Because now all the 2 month automatic invoices is not here only the transaction ID from PayPal and CoinGate, but the invoice is not created/generated by the automatic system and i have more than two thousand clients so how can i generate again all invoice and put all has payed marked pay and others unpaid if unpaid ? 
       
      I only found this issue after 2 month so now i many "automatic" invoice is not here, there is a way to generate all invoice again ? and mark payed if the transaction is on that month, or a smiliar way ? 

      Very Important
      Regards
      Screamfox 
  • Recently Browsing   0 members

    No registered users viewing this page.

×

Important Information

By using this site, you agree to our Terms of Use & Guidelines