So I have this weird issue is it known or does anybody know how to fix the problem?
I thing it is hard-coded, but just to make sure! It is not possible to translate picture below.
I think those info comes from DOMAIN REGISTRAR, if so we should live with that. I have searched on client area languages and did not find nothing.
Hi everyone, sorry for the noob question.
I noticed after a customer notified me this, that last year, the domain didn't sync and was marked as expired, so the new invoice was generated only for one service and the domain was not charged.
For now, I manually marked it as active because on her profile was "Expired" but on Resellerclub, the domain is still active and being used and also tied to the same customer.
So my question would be, what can I do so after I manually renew it this year, it also starts to be a billable item for the customer from now on as it was before something happened?
Thanks in advance!
I can't seem to find any instruction about when the various emails are sent to the customer. This would be helpful for all emails but specifically I'm wondering what the difference is between "Credit Card Payment Due" and "Credit Card Payment Pending." Does it really charge the card, send the Pending email, and then also send the Payment Confirmation email immediately after when the payment finishes? It seems like annoying overkill if they get the Pending email for every transaction, but if it only gets sent under an unusual condition then I'd like to know what that is.
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