Jump to content
New posts are now disabled in this board - V7.7 Release Board Read more... ×
monsterit

$domain renewal url incorrect

Recommended Posts

Hi all, The ($domain_renewal_url) is showing the wrong url when it gets emailed to clients.

 

Is there a way to fix this at all?

for instance it is being sent as https://order.monster-it.co.uk/homefolderpath/order.monster-it.co.uk/index.php?rp=/domain/123testdomain.co.uk/renew

instead it should be https://order.monster-it.co.uk/index.php?rp=/domain/123testdomain.co.uk/renew

 

I've gone in to the email template and it only have the domain_renewal_url shortcode.

Edited by monsterit

Share this post


Link to post
Share on other sites

first thought would be to check that your WHMCS System URL path is correct... because I can sort of see your error if I add another folder level (/1/) to the System URL path...

http://www.domain.com/whmcs/1/whmcs/index.php?rp=/domain/domaintorenew.co.uk/renew

if the path is correct, and it's not being caused by a (un)Friendly URLs issue, then the code below should help in the email template in the short-term until this issue is confirmed and/or fixed.

{$domain_renewal_url|replace:'homefolderpath/order.monster-it.co.uk/':''}

Share this post


Link to post
Share on other sites

Sorted it was the friendly URL. never gave that a thought till you said. Changed it and it is working okay now. 

 

Thank you Brian.

Share this post


Link to post
Share on other sites
25 minutes ago, monsterit said:

Sorted it was the friendly URL. never gave that a thought till you said.

I tend to mention that in passing with every issue that concerns a URL 🙂

it's such a buggy/temperamental "feature", that it can lead to all sorts of issues cropping up where before everything worked ok. 🙄

btw - have you noticed when you do a domain search in your cart (either direct registration or with a product), that it's generating an "Invalid domain name provided" domain name error...

the kb article exists below, but i'm seeing this on your site with new registrations and own domain too...

https://help.whmcs.com/m/85428/l/1034165-troubleshooting-invalid-domain-name-provided-messages

update - I see you fixed it on the domain register page and enabled normal Google Captcha... was it an invisible captcha issue ? i'm still seeing it when adding a domain to a product.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×

Important Information

By using this site, you agree to our Terms of Use & Guidelines