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Hi,

I am new to WHMCS and wondered if someone could help me.

I have created a product addon.

 

When testing this in my test account i am trying to purchase a product and an addon but i get the following error when trying to accept the order "(XID um3rbp) A DNS entry for “test.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. 

If i just accept the prooduct addon without the product this works but i want to be able to accept my product and product addon under the same domain. 

How can i stop this error?

 

Thanks

 

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Hi @S99WRT,

I'm pleased to hear you were able to resolve the issue. Others who encounter the same error in future would appreciate if you shared the solution.

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