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WHMCS John

FraudLabs Pro - Share Your Experience

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Hi testers!

One of the key new features in WHMCS 7.7 is a new fraud protection module from FraudLabs Pro. During the pre-release testing we want to hear about your experiences with this feature.

Some potential starting points for discussion are:

  • How was the module activation and configuration experience?
  • Did the fraud check results on the order details page provide the required information to make an informed decision whether to accept or reject an order?
  • Did the fraud check results on the order details page make the reason for fraud check failure clear?

In addition to resolving any errors which might occur, understanding any pain points is of particular interest to us. Your input will help us tweak messaging in the product or documentation and publish support articles.

Thanks for your help in the pre-release testing!

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Is there any different functionality to the module vs. when it was added after the fact in prior WHMCS versions? We use it in 7.6.1 right now and since we aren't using it in a live environment with the RC1 version, it's a bit hard to test it out.

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the one that FraudLabs.com did much better and more detail i see

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Hi there,

This is a totally new module developed internally by us. It does not have any relation to any existing after-market modules.

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14 hours ago, WHMCS John said:

Hi there,

This is a totally new module developed internally by us. It does not have any relation to any existing after-market modules.

Can you add SMS verification?

Screen Shot 2019-01-07 at 6.49.01 PM.png

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Hi @EvolveWebHosting,

Thanks for your feedback. At the release candidate stage we are feature-complete, so won't be adding additional functionality to the module at this time. However we can certainly look at popular feature requests to consider adding it in future.

Please do let us know how the check results are working for you in the 7.7 module.

 

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