No more WHMCS as a DirectAdmin reseller

[dotpoint 0]

Apparently WHMCS figured that DirectAdmin resellers should not be able to use WHMCS anymore. I just upgraded WHMCS v6 to the latest and it took hours for me to understand why my WHMCS was unable to connect with our DirectAdmin servers.

It looks like you are only able to connect WHMCS to DirectAdmin if you can create Login Keys at User level of an administrator account. So no more reseller accounts allowed to connect, since DirectAdmin uses API commands that only admins have access to.

I can confirm that you are correct, the DirectAdmin module does require admin level credentials for some functions, even basic ones. Unfortunately a workaround for this does not exist as it would require significant changes to the module itself. I would suggest putting in a feature request for this however as I can see how it could be useful for some users, and I haven't seen this requested by any clients previously.

WTF? I'm curious, are people using their own DirectAdmin provisioning module?

[DeeeExclusive 1]

The error you get that youre not connected to the server is false, (when using reseller account)

it still works, just place an test order it will create the package as well the account

Edited December 5, 2018 by DeeeExclusive

[REX 0]

I also encountered problems during testing the remote direct admin connection in WHMCS 7.6.1. This test failed.

Just did another test with WHMCS 7.7.1 and the test was successful.

[WHMCS John 205]

Hi all,

I'm pleased to confirm the connection tester was adjusted to use an API command available to resellers too in the 7.7 series:

Quote

MODULE-6650 - Ensure Connection Test for DirectAdmin can function using reseller credentials

https://docs.whmcs.com/Changelog:WHMCS_V7.7.0_Beta_1#Maintenance