bstellar Posted August 31, 2018 Share Posted August 31, 2018 The "Pre-Sale Questions" contact.php page seems to be redirecting to support ticket page submitticket.php?step=2&deptid=1. Why is this? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 1, 2018 Share Posted September 1, 2018 On 31/08/2018 at 07:55, bstellar said: Why is this? because in setup -> general settings -> mail you have chosen a support department - if you want to use the contact form, you need to add an email address in the field below the dropdown. 0 Quote Link to comment Share on other sites More sharing options...
bstellar Posted September 5, 2018 Author Share Posted September 5, 2018 Thank you for your response. I see the OR now. Didn't notice that before. Also, it is not always obvious what the ramifications are when selecting an option, even though I did, at one time, read the documentation. I appreciate all of you guys for being here to clarify the ambiguities, even if they are only ambiguous in my mind. 😎 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.