Jump to content

Recommended Posts

I've just noticed there are two VAT boxes in the client area (see image)

I did have the EU VAT module installed, but after removing, they are both still showing.

The client involved is marked as tax exempt.

If I try to update any of the details on the my details page an error message is displayed:

The following errors occurred:

  • VAT is required
  • VAT is required

Any ideas?


Share this post

Link to post
Share on other sites

Hi Martin,

23 hours ago, HarryAdney said:

Any ideas?

won't they just be client custom fields ?


if you don't need to store VAT details, then you can just delete both field(s) - or just delete one if you can work out which one of them to keep (e.g the one that was used by the EU VAT Addon)!

Share this post

Link to post
Share on other sites

Thanks to both of you guys! I found the issue on the Custom Client Fields page, as suggested.

Problem solved!


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Content

    • By So, who am I ?
      I want my Client Area to be Georgian.
      I went to Set Up >> General Settings >> Localisation and chose Georgian as Default Language. When I go to client area it works fine, but if I go to Client Profile >> Summary and click 'Login as Client' in 'Client Information' box, it still redirects me to English version of Client Area.
      I've done a little research on the web before asking here and some said it isn't saved in database and that's why it doesn't work, I checked tblconfiguration table and it says that language is Georgian, am I looking for it in a wrong table ? How can I fix this ?
    • By sitesme
      Dear all,
      I am facing two problems at the moment and it would be great if someone could help me with it.
      1. Remove decimals from VAT values
      When we add a tax rate, it automatically shows 2 decimals such as 5.00%
      Is there an easy way to remove the decimals and only show 5%?
      2. Display a different title when VAT is enabled or disabled
      We need to display TAX INVOICE in the invoice title when VAT is enabled for a specific user.
      When VAT doesn't apply, it can simply display Invoice as it is now.
      I got the following code from support but there is a variable missing and I hope someone can help me to complete it:
      {if !$taxname} <h3>{$pagetitle}</h3> {else} <h3>Tax Invoice</h3> {/if} Thank you all in advance.
    • By Esi
      i have seen a problem with VAT calculation in whmcs 7.4.1 version. As reported in image below, VATon 22% for this invoice need to be 3.54€ and not 3.53€ as reported becasue 16.07 x 22% = 3,5354 so ~ 3.54€ is correct as previous whmcs version. This kind of problem wasn't with last whmcs version 7.2.x .
      Is it a bug? How is possible to solve it?
      Thank you.

    • By ModulesGarden
      ModulesGarden already feels the unrestrained thrill of Halloween, giving a special treat to everyone! You will be enchanted to discover how little stands between you and our breathtaking bargain featuring 75% and 25% discounts. Take part in our Spooktacular Contest and your tenacity will be handsomely rewarded!

      cPanel Dispatcher ushers in the future of custom software development! This standalone, tailor-made system built for XXL Webhosting to facilitate their reselling business is a grand project completed by ModulesGarden with the help of an ultramodern platform - Antares Project. Delve into the brainstorming discussion held with XXL Webhosting Founder, Sander Cruiming, to see with your own eyes how spectacular the results of this groundbreaking venture turned out to be!

      We have just sparked off a new Client Area Designer For WHMCS era with its 1.1.0 version! If you put the satisfaction of your customers first, just like us, a pretty bundle of the new additions will surely prove a useful tool for giving them the best treatment they deserve.

      These are the features ready to aid you in fully customizing your client area:
      Benefit greatly from WHMCS 7.3 compatibility. Take advantage of Smarty template engine to modify the body and footer content of sidebar components and widgets. Enhance your client area with fully adjustable slideshows of images or HTML bodies. Lay down even more detailed conditions of displaying particular features than before! Satisfy the innermost desires of your customers with Client Area Designer For WHMCS!

      Learn All About Client Area Designer For WHMCS!

      31st October is already upon us which means our Fall Promotion for custom software development services is nearly at its closure. If you have not submitted your project request yet, it is strongly advised that you comply with all formalities by the end of the month. You surely wouldn’t like to see the phenomenal 50% discount slip down the drain, would you?

      Need Custom Software Development For Your Business?
      Get Your Free Quote Now! Specially for you we will adapt an application and its design to your own needs, create a new module or even a completely new system built from scratch!
    • By mhassan
      I have out login dialogue on my web site . However after putting email and password. I don't have any idea where to direct user or which code to use.? I used the normal client area link but client has to type email and password again.
  • Recently Browsing   0 members

    No registered users viewing this page.


Important Information

By using this site, you agree to our Terms of Use & Guidelines