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The Subscription ID cancel subscription button says An Error Occurred Subscription Cancellation Failed

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Posted (edited)

When  I try to cancel a Paypal subscription with the Subscription ID cancel subscription button on the product page it always:

An Error Occurred
Subscription Cancellation Failed

Yet I can issue refunds and everything is connected correctly with Paypal.

Gateway log:

TIMESTAMP => 2018-05-14T17:45:22Z
CORRELATIONID => Numbers and letters are here
ACK => Failure
VERSION => 3.0
BUILD => 39949200
L_ERRORCODE0 => 11552
L_SHORTMESSAGE0 => Invalid profile ID
L_LONGMESSAGE0 => The profile ID is invalid
L_SEVERITYCODE0 => Error

Edited by Web Host Pro

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