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sol2010

Notify Clients of Network Maintenance

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What is the best way to alert customers about upcoming network maintenance?

For example - when I open a new Support > Network Issues > Scheduled for e.g. server XYZ, I would like all clients on server XYZ to  either:

1) Get an email to alert them there is a new Network Maintenance issue posted for their service;  OR

2) Alternatively - see a notification on their dashboard that their server has maintenance scheduled.

I am surprised this doesn't already exist.  Or maybe it does, but mine is not working!

 

 

 

Edited by sol2010

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1 hour ago, sol2010 said:

I am surprised this doesn't already exist.  Or maybe it does, but mine is not working!

i've posted how to do 2) previously...

1) there is a product in Marketplace (sorry!) that can do it - though it seemingly hasn't been updated in over a year, so I don't know if it's v7.4 compatible - there is a trial version available though.

https://marketplace.whmcs.com/product/3078

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Thank you again @brian!

[edit] Fantastic !  works great.

Would still be nice to be able to have that notification in the notifications button at the top, but this is great too!

Cheers

 

Edited by sol2010

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12 hours ago, sol2010 said:

Would still be nice to be able to have that notification in the notifications button at the top, but this is great too!

notifications are an absolute pain to code - how many notification hooks have you ever seen posted in this place?

precisely. :idea:

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