Jump to content
Sign in to follow this  

mx.spamexperts.com cannot be a destination

Recommended Posts

I have a customer that order the SpamExperts service through my site. Normally it will activate without any probelms but for this specific customer it returns the error when we click "Attempt Configuration" within WHMCS.


mx.spamexperts.com cannot be a destination.

Any clue how to get this activated?

Share this post

Link to post
Share on other sites

Sorry, I forgot to follow up.

The problem was that the domain had already the SpamExperts MX configured in it.
When activating SpamExperts, they need to know to which mail server to relay the mail to, and they take this information from the MX record. However, if you already have SpamExperts as MX, they will not know where to send it to and refuse to configure.
So I had to edit the DNS zone and wait over a day to be able to configure properly.

I would have preferred a way where it would just configure without a relay and that I could configure it manually, but at least now I know what to do if this happens again.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated