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password reset link is not sending the pw reset url

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Wondering if the {$pw_reset_url} has changed somehow? im in v 6.3

 

I have that variable in the password reset email template but when i click in the PAssword reset email link in the admin area for a client that url is blank in the client email message?

 

Thanx in advance!

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I am sorry I totally misread your message I just tested this from admin and I also have only a blank space where the link should be in the sent mail. *Mental note don’t read and answer mails at 4am anymore LOL

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Hi,

So that the Password Reset Validation email template contains the timed reset link, ensure it contains the relevant merge field:

<a href="{$reset_password_url}">Reset your password</a>

This is located at Configuration > System Settings > Email Templates

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Brilliant! Thank you. I am not sure why my template hadn't updated the last time I upgraded. It now makes me wonder how many of my templates are wrong. Is there somewhere I can check what all the default templates should be?

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Hi @WeaveStudios,

We'll automatically update any stock email templates when applying a WHMCS update which requires a template change. If a template was customised they'll be skipped by the update routine so as not to remove your customisations.

All the stock email templates are located in /resources/sql/install/tblemailtemplates.data.sql.

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