Invalid Token Even After Upgrade to 5.2.12

[thequestion]

I found that the error went away after clearing my browser cache.

[mdykhouse]

Hi all, I just recently moved WHMCS to another server, propagated DNS and re-issued my license. Now I'm getting invalid token errors on various pages.

 

Any ideas what I should be looking for on the new server to make sure its configured properly?

[whrucrb]

I have the "Invalid Token" error issue after upgrading to v5.2.14. Submitted a support request on 12/5/13. I have cleared the cache in the system, cleared the cache in my browser (IE 10 and Chrome), and preformed a re-upload of the v5.2.14 installation files and still have the error. I am still waiting for a reply since yesterday. I am very frustrated as this error appears when I am trying to create a manual invoice. They seem to not seem to not think it is that important.

 

I am not a happy camper.

 

FYI - This quick fix does not work either: /http://www.randallkent.com/whmcs/whmcs-invalid-token-error-resolved

[WHMCS TedX]

What would help are:

1. What version of PHP are you running?
   
2. What page, specifically, has the error?
   
3. Can you list the steps necessary to recreate the error?
   

[Chris-M]

We were able to fix this by checking that PHP sessions were working - it turns out the permissions of the session.save_path from /etc/php.ini were incorrect after the recent PHP 5.3.3-27 update from the CentOS repository which was released on Dec 12.

 

You can check if sessions are working by running the following PHP script:

 

<?php


error_reporting(E_ALL);
ini_set('display_errors','On');


session_start();
$_SESSION['test_var'] = '1';
if ($_SESSION['test_var']): echo "Sessions work"; else: die('Sessions do not work!'); endif;


?>

 

If your sessions are not working, check the permissions on your session.save_path directory with the following command (replace /var/lib/php/session with your session.save_path if different):

 

chmod 1733 /var/lib/php/session

 

This should look something like:

 

drwx-wx-wt 2 root apache 38064128 Dec 16 11:46 /var/lib/php/session

 

You can fix the permissions with:

 

chmod 1733 /var/lib/php/session

 

Hope this helps anyone else with the same problem.

 

Cheers,

Chris

[WHMCS Nate]

This thread is no longer a bug report thread. Since the people reporting issues have been fixed, I am going to close this thread.