frank Posted January 14, 2012 Share Posted January 14, 2012 Why doesn't the demo display the new 5.0 default theme?Then in the Admin area the General Config is disabled so we can't activate it and preview... Will there be a 'dark' version of it? I.E. white text on black instead of black text on white? Also, is there a backlog of update requests? Should we hold off our orders until you guys can catch up? good question Link to comment Share on other sites More sharing options...
MordyT Posted January 15, 2012 Share Posted January 15, 2012 What I am missing: How many due invoices (not overdue) How many todo items Hopefully those will be added in later. Link to comment Share on other sites More sharing options...
Skakruk Posted January 17, 2012 Share Posted January 17, 2012 Hi guys, seems that you`ve broke up 'getclientsproducts' internal API call. It won`t display products. It`s working under v.5.0.2 but not in 5.0.3. Link to comment Share on other sites More sharing options...
mezzo Posted January 19, 2012 Share Posted January 19, 2012 (edited) I can confirm there are no known issues with the Kayako integration and all modules from V4.5 should still be compatable with V5.0. Actually there is a major problem.. the Kayako CSS is conflicting with a few of the styles sets in the whmcs css files, and vice versa. This is what WHMCS support told me earlier, advised me to go through the whmcs.css and fix it... which is unhelpful.. because I don't know what I'm supposed to fix specifically. It's like I'm saying my car is broken, and support tells me to fix the car. Uh.. yeah.. that's why I'm contacting support! What in WHMCS.css am I supposed to fix so that the knowledgebase & tickets view works like every other page? Edited January 19, 2012 by mezzo clarification Link to comment Share on other sites More sharing options...
mezzo Posted January 20, 2012 Share Posted January 20, 2012 After waiting 24 hours for support to respond to my inquiry, it was explained by Matt that if you're using the old Kayako 3.7 client area integration, it will not work with the new V5 client area template due to the way Kayako's HTML output is structured without doing some HTML/CSS customisation on the Kayako side of things. This upgrade was a very trying experience; trying to figure out what isn't documented and waiting on support for a day to respond, yeesh!.. Having support tell me 'it's your code, you figure it out' a couple times, left me frustrated and in general, I have a bad taste in my mouth about WHMCS in general due to the lack of speedy support. For a lot of people, this billing software is crucial so keep in mind that upgrading may mean you're down for a day while you're left to solve things on your own, and not making any money in the meantime. That said, it's unlikely that I'll upgrade again. This upgrade caused needless stress. Link to comment Share on other sites More sharing options...
romanh Posted February 16, 2012 Share Posted February 16, 2012 It looks like you can simply copy the old "admin" modules into v5 I copied 4 modules that I had working in v4.5.2 and put them into the modules/admin folder of v5 and they seem to be working. Fingers crossed Hello I have new installation only of v5 can you send me modules from v4 - I need this IP monitor thank you Roman Link to comment Share on other sites More sharing options...
webhostingjunkies Posted March 3, 2012 Share Posted March 3, 2012 Hello, I have tried to install the lastest release for 2 days now and after install I keep running into this error: Language Folder Not Found at the top left hand corner of the page. Can you help ANYBODY please? Link to comment Share on other sites More sharing options...
tripler Posted March 3, 2012 Share Posted March 3, 2012 Hello, I have tried to install the lastest release for 2 days now and after install I keep running into this error: Language Folder Not Found at the top left hand corner of the page. Can you help ANYBODY please? Sounds like that /lang/ folder may be mis-placed - missing - or - renamed? I would just re-download the system and replace the lang dir thats in it. Link to comment Share on other sites More sharing options...
sparky Posted March 3, 2012 Share Posted March 3, 2012 Hello, I have tried to install the lastest release for 2 days now and after install I keep running into this error: Language Folder Not Found at the top left hand corner of the page. Can you help ANYBODY please? Check that your $customadminpath is correct Link to comment Share on other sites More sharing options...
tusker Posted March 11, 2012 Share Posted March 11, 2012 Google's infrastructure and CDN network means that for your website visitors, loading the font CSS styling from Google themselves should actually be quicker than even your own server in a lot of cases. And in our test scenarios, there was never any considerable impacts on load times. Where have you tested this? In the UK or US, with GBit Ethernet and a high end PC maybe. In all other circumstances it significantly slows down the side. Usually a WHCMS page loads in fractions of a second, thanks to google it takes around 6 to 8 seconds now and produces significantly CPU load, too. In other words: totally unnecessary and useless. I consider this as a major bug, the worst bug I've ever seen in WHMCS. Link to comment Share on other sites More sharing options...
malfunction Posted March 11, 2012 Share Posted March 11, 2012 Where have you tested this? In the UK or US, with GBit Ethernet and a high end PC maybe. In all other circumstances it significantly slows down the side. Usually a WHCMS page loads in fractions of a second, thanks to google it takes around 6 to 8 seconds now and produces significantly CPU load, too. In other words: totally unnecessary and useless. I consider this as a major bug, the worst bug I've ever seen in WHMCS. It's trivial to remove it from whmcs.css though... Link to comment Share on other sites More sharing options...
mylove4life Posted March 11, 2012 Share Posted March 11, 2012 like 5 minutes if you know any coding at all. It's trivial to remove it from whmcs.css though... Link to comment Share on other sites More sharing options...
ExsysHost Posted March 12, 2012 Share Posted March 12, 2012 Google's infrastructure and CDN network means that for your website visitors, loading the font CSS styling from Google themselves should actually be quicker than even your own server in a lot of cases. And in our test scenarios, there was never any considerable impacts on load times. Matt This is not true, there are many publications on the internet that prove with statistics that using any library jquery etc from any of the CDN's Azure, Google, Yahoo etc actually greatly reduces your sites performance and in many cases prevents users from being able to load your site at all. It is something incredibly small like 11% of websites that actually use the CDN versions, it gets even smaller that a person would have actually visited one of those sites to have it cached in their browser... There have been many benchmarks that because of this and the fact that DNS only caches for so long that it almost always ends up in your site loading slower regardless if they have previously visited one of those sites due to the extra DNS lookup. Then the bigger problem is google actually blacklists many IP blocks from being able to access their servers, and as such it causes your site to get delayed from the timeout and then not successfully load... There are some people who have attempted to develop workarounds that use a fallback method, that will load another copy from the local server if such an event occurs but the implementations actually added more time to the loading of the site than they did when just loading from the site in the first place. We removed google CDN from one of our large sites running jquery after a number of visitors complained about not being able to use the site correctly. The site receives 10,000 unique visitors a day and the response was very negative using Google's CDN. In terms of a webhost or ecommerce site well this leads to lost sales period. Link to comment Share on other sites More sharing options...
ExsysHost Posted March 12, 2012 Share Posted March 12, 2012 to add, doing so actually reduces your score in Pagespeed... googles own benchmarking tool frowns upon this stating it is necessary to reduce the number of DNS lookups which are more costly than a local copy. anyways there are fonts you can use that look just as good as any of the javascript based ones... we used to love using Cufon we used it in almost all our designs but then dropped it from all our sites after doing some heavy benchmarking and site optimization's... 1) It slowed things down having to download extra jaavascript 2) it was no better than image based titles, because a user cannot highlight and copy the text. This site is very readable without Cufon fonts: http://www.governmentsecurity.org/ Link to comment Share on other sites More sharing options...
ExsysHost Posted March 12, 2012 Share Posted March 12, 2012 And this reduces the chances of it being cached in someones browser even more SSL == Super Slow Loading? Using the secure reference everywhere seems like a workable solution, but there’s a major problem with over-using SSL for cacheable, static resources (such as jQuery). For the same reasons that browsers require those assets to be encrypted in the first place, most browsers default to not caching files to disk if they’ve been retrieved via SSL. Worse, even if the user has a locally cached copy of jQuery sitting on disk that was requested from Google’s CDN via HTTP, their browser will not utilize that local copy when it encounters an HTTPS reference to the same resource on the same server. In other words, this URL: http://ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js Is entirely different than the following one, as far as a browser is concerned, thus the two are not subject to the sizable cross-caching benefit that comes with using Google’s CDN: https://ajax.googleapis.com/ajax/libs/jquery/1.4.4/jquery.min.js The result is that using HTTPS references to Google’s CDN will result in under-optimized caching when used on regular HTTP pages. Though you must use secure reference on pages that are secure themselves, you should avoid HTTPS references on pages that don’t require them. Update: As several people have pointed out, the Google CDN does serve its assets with a Cache-Control header that allows most browsers to cache its copies of jQuery to disk. However, that doesn’t help mitigate the cross-site caching issue. A local copy that was originally requested via HTTP cannot be used as a cache hit when the browser later encounters an HTTPS reference to the same file (and vice versa). Two separate copies of the file will be stored and each treated as distinct resources. Link to comment Share on other sites More sharing options...
ExsysHost Posted March 12, 2012 Share Posted March 12, 2012 (edited) Just check some of these out for why not to use google cdn: http://zoompf.com/blog/2010/01/should-you-use-javascript-library-cdns http://www.sitepoint.com/7-reasons-not-to-use-a-cdn/ http://bibakis.com/post/top-reasons-not-to-use-google-cdn/ Edited March 12, 2012 by ExsysHost Link to comment Share on other sites More sharing options...
tusker Posted March 14, 2012 Share Posted March 14, 2012 like 5 minutes if you know any coding at all. Well, it does not even take 1 minute to delete that line, and you need to know nothing about coding at all for that. But there were some moments of shock until I discovered why the thing is suddenly so terrible slow. The more interesting question is why it is there in first place. Where is the advantage or the improvement? A significant worsening like this should be mentioned in the release notes with big red letters, and preferable not activated by default, but as an option. Simply comment it out by default and mention the ease of activating a more or less fancy looking font on the costs of performance. Just my 2 cents. Link to comment Share on other sites More sharing options...
HostHatch Posted March 16, 2012 Share Posted March 16, 2012 I'm not sure if this is only in v5, but we have upgraded to v5. I don't know if the problem was there in versions before. We realized Google Checkout fees were not being recorded in the WHMCS transactions. Also, if 2Checkout cancels an order / refunds automatically, it does not get recorded in WHMCS either. 2Checkout may cancel an order for fraud and automatically refund the client, but WHMCS does not get notified of this, and we have to manually check to see if the order was refunded or cancelled. This problem also occurs with Google Checkout. Anyone having these problems too? Link to comment Share on other sites More sharing options...
slye44 Posted March 17, 2012 Share Posted March 17, 2012 Hello all, I have a problem now with paypal express checkout module. When I enable sandbox mode, it does not work, I am redirected to the site of normal paypal instead of arriving on the paypal sandbox. Does anyone encounter the same problem as me? Is there a solution? In advance, thank you and sorry for my very bad English, I'm French. Link to comment Share on other sites More sharing options...
wpeters Posted March 30, 2012 Share Posted March 30, 2012 Hi Matt, I can create a bundle and it shows in the product ordering but when I click to order nothing happens. I have searched the docs etc and would assume when you click the bundle shown in products is would order all products in that bundle? Thanks Matt, great work really. We have been using WHMCS for almost 2 years and it is awesome Has this been answered? I also am having the exact same issue. Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted March 30, 2012 WHMCS Support Manager Share Posted March 30, 2012 Has this been answered? I also am having the exact same issue.That sounds like a known issue, please open a ticket for the fix. Link to comment Share on other sites More sharing options...
wpeters Posted April 3, 2012 Share Posted April 3, 2012 That sounds like a known issue, please open a ticket for the fix. I submitted a ticket and has been answered. Needed to upload an updated file. Thanks. Link to comment Share on other sites More sharing options...
help.com.sa Posted April 3, 2012 Share Posted April 3, 2012 will whmcs 5.X I think I will like it.. have they issue a Arabic lang for the whmcs ? Link to comment Share on other sites More sharing options...
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