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What is FAQs Manager? The frequently asked questions FAQs manager for WHMCS allows admins, with appropriate permissions, to create question and answer pairs which they want displayed on the faq page. With FAQs manager you can create an FAQ (Frequently Asked Questions) section for your website, thus making it more valuable for clients. With the help of FAQs manager, you can provide your client with a well-designed and informative FAQ section. With the help of the FAQ Ask feature, it is possible to allow client to ask a question which will be queued for an admin to answer. Once answered, the question and answer will appear on the FAQ page. This is only available when using FAQ categories. Why do you need it? Frequently asked questions, or FAQ for short, are fairly common on websites these days. A good FAQ page can help in reducing the number of support requests for basic questions. Whenever I need help on a website, the first thing I look for is the FAQ page before I contact them. Our FAQ is a powerful and easy to work and configure instrument, which helps to create and add a unit with the most frequently asked questions with answers on your website. An informative module with the easiest interface will help you to tell extensive info about your offers, focus visitors’ attention on their benefits and eliminate misconceptions and suspicions, which can influence a buying decision. How it works? After installing the FAQs manager module, the admin can setup the module and manage how it going to work. From the configuration the admin can enter the number of questions to display in FAQ home page. Also, admin can add FAQ home page description and image URL the image will be used in social media sharing. For social media sharing we included AddThis share buttons and disqus comments for categories. The FAQs manager come with multi language and admin can select the languages he wants to use. Also, the admin can allow registered clients to submit questions the admin will receive an email notification about the question request and admin can approve the question and add an answer from the module page also the admin can allow only registered client view the FAQ page Features Create FAQs with single categories Number of questions to display in FAQ home page Customize the order and organization of the FAQ Multi language questions and answers Allow registered clients to submit questions Allow only registered clients view the FAQ Email notification if new question submitted WYSIWYG editor for FAQs AddThis share buttons Disqus comments for categories Search engine friendly URLs Facebook and twitter meta tags Unlimited questions inside every category Mobile optimized for smooth experience Changelog Rewrite the code from scratch Improve the UI for admin area and client area Improve AddThis share buttons Improve multi language questions,answers and categories Improve search engine friendly URLs Improve template system New home page and categories image URL for social media sharing New clients submit new questions from client area New admin email notification if new question submitted New disqus comments for categories New facebook and twitter meta tags Removed keywords meta tags Removed other and five templates For more details and screenshot visit the product page https://www.hardsoftcode.com/products.php?p=product&a=faqs-manager
Ticket sensitive data module for WHMCS protect the support ticket sensitive data by creating secured custom fields and store the sensitive data encrypted in the database. Give your clients a safe system to send their sensitive data secured by using the ticket sensitive data module and creating secured custom fields for each support department and store the sensitive data encrypted in the database, also the module send notification email to client and staff every time a new sensitive data have been added or updated. Features Staff and client email notification Attach data to staff and client email Allow staff and client edit data Delete sensitive data if ticket is closed Select which language to use and create fields with multi languages Box color for the sensitive data fields Update fields if department changed Create different fields for each department View list of all sensitive data stored in database Disable field if the ticket is closed and the option delete data uncheck Edit email templates Hide the field name from sensitive data form Two type of fields - text and textarea input Fields display order Disable or enable the field Changelog Rewrite the code from scratch Improve the UI for admin area Improve if the ticket is closed the sensitive data will be deleted New move emails to WHMCS email templates New attach data to staff and client Email New allow staff and client edit the sensitive data New color picker for fields box, name and description New if department changed also the fields change New disable field if the ticket is closed and the option delete data uncheck New hide the field name from sensitive data form Removed the email templates from the module Removed use support department email as default sender For more details and screenshot visit the product page https://www.hardsoftcode.com/products.php?p=product&a=ticket-sensitive-data ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ The users banning manager module for WHMCS give your system a powerful tool to block unauthorized login attempts for x time and notify the website administer about the failed login attempts. The administer can setup the limit of the failed login attempts and setup the number of days the user will be ban also administer can setup how can receive the notification. The users banning manager module use WHMCS banned Ips feature to work if the module detect unauthorized login attempts it will insert the IP of the user in WHMCS banned Ips then block the IP. Features Setup the number of failed attempts Setup the number of banned days Select the administrator to receive the notification Disable module by entering 0 IPs reports IP lookup Admin email notification Email notification template Changelog Rewrite the code from scratch Improve the UI for admin area Improve disable module by entering 0 Improve Select the administrator to receive the notification Improve move emails to WHMCS email templates New IP lookup For more details and screenshot visit the product page https://www.hardsoftcode.com/products.php?p=product&a=users-banning-manager