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  1. Welcome to the September 2016 community wrapup this is a monthly post we'll do to help highlight some of the things happening on the community forums during the month. The wrap-up is a work in progress and we welcome your feedback either in a reply below or you can open a private thread in the Forum Assistance category Taking a quick look at the stats for the month: During August we saw 275 new members joining the WHMCS Community Forums. We had 274 new threads created during the month and 911 posts across the community overall our posts where down September 19 was the busiest day on the community with 101 users logging in New community forum rules: On September 6th we introduced a new set of community forum guidelines & rules if you haven't yet reviewed these please take some time to do so from October 1st we've begun enforcing these in full. Our top forum picks this month: Introducing our newest Gearhead Sentq During September we were excited to introduce sentq as our latest Gearhead. A GearHead is a member of the community forums who is a champion of the WHMCS software. Upgrade 6.0.0 arjanvr wanted to upgrade to WHMCS version 6 and needed some advice on upgrading to the latest version. A number of community members assisted with giving arjanvr the right direction. How to send users an email to confirm a password change? Paperweight wanted to know if it was possible to send the password reset email when clients submit a reset request via the Client Area. A couple of users provided suggestions along with a hook Level 2 Member??? An eagle eyed member noticed that we've quietly added a "Level 2 Member" rank it's part of our new ranking structure which we'll be launching in the coming months. Stay tuned for details How to hide whmcs menu and sidebar form guest ecayer was experiancing issues hiding the WHMCS Menu and Sidebar brian! provided assistance in getting these working correctly. A note about our advertising forums: We'd like to remind all users that post in the advertising forums of rule 3.3 During the past month there have been a few users posting more than one advertisement it's really important that we keep to one per week to make it fair for everyone. Previous Wrap-ups: In case you missed our previous monthly wrapups August 2016 That's it for the September edition of the community wrapup. As always please feel free to provide any feedback below or feel free to open a thread in the Forum Assistance board and one of our Moderation team will be happy to help you.
  2. The WHMCS.Community is intended to provide a place for users of WHMCS to discuss, share and interact with each other as well as WHMCS Staff. To ensure we maintain a friendly environment, we ask users to respect the following rules and guidelines. Please let us know via the WHMCS.Community Assitance category should you have any questions or comments, posts in this category are visible between yourself and the WHMCS.Community Team. WHMCS reserves the right to alter these rules from time to time. 1.User Accounts Each person may have (one) 1 forum login regardless of the number of companies you may be part of. Duplicate accounts will be removed from WHMCS.Community Please do not share your user account with others - each person should retain their own username and password Usernames must not be created that contain any of the items listed below: An email address A website address The following words WHMCS cPanel Staff Moderator Admin Any word determined to cause offence or be deemed inappropriate. Usernames or Users that do not comply with these rules may be removed from WHMCS.Community 2. Behaviour on the Community We expect all users to be friendly and polite. While we understand that users will disagree and have different points of view at times, this can be communicated in a civil manner Please do not post rude, insulting or inflammatory posts. Personal attacks, name-calling and insults will not be tolerated on WHMCS.Community. Profanity and inappropriate images (including porn or gross violence) may not be posted anywhere on the WHMCS.Community. WHMCS.Community Staff & Moderators use their sole discretion as to what is deemed unacceptable behaviour in the community and may remove content at any time. Your posts assist other users, please do not delete content if you find an answer, please share this solution to help other users. 3. Advertising on WHMCS.Community Advertising, offers or self-promotion are to be posted only in the Third Party Add-ons section of the community. Community users seeking to hire a developer may post within the Service Offers & Requests section. Advertising is limited to one advertisement per seven (7) day period on a rolling 7-day basis. Additional or excessive advertising will be removed by the moderation team and your ability to post in advertising boards removed. Soliciting and/or self-promotion via the private messaging (PM) system is strictly prohibited. The sale or reselling of WHMCS Licenses is strictly prohibited on the community. Affiliate and referral links may not be used, these links are those that link to a site and contain information crediting the person with that referral 4. Posting and Moderation on WHMCS.Community The WHMCS.Community is moderated by WHMCS.Community Moderators and Staff. When a post is deemed to be in breach of the rules it will be removed and the user advised via a warning. Please do not cross-post across the community. If your topic is better suited to another section one of the WHMCS.Community team will move it to the best category for you. You may report your post if you wish to have it moved by a moderator. For privacy reasons please do not post any personally identifiable information including Usernames, Passwords, Contact Numbers, Email Addresses and/or Credit Card Numbers As WHMCS.Community is a moderated community we have implemented a Warning System. When a post is removed for breaching the community rules we’ll be sure to let you know. We allocate points to a warning and once you have a set number of points you may be suspended from posting on the community. Users that do not comply with the rules for WHMCS.Community may be banned temporarily. Ongoing temporary bans may result in a permanent ban from WHMCS.Community. The public discussion of moderation decisions is not permitted, these will be removed without notice and may result in a community ban. 5. Signature and Profile Rules Your signature may include links, however, please ensure these are reasonable (no more than 4) and they must not include Referral/Affiliate links. This includes pricing and plan details Signatures may not contain more than 4 lines at a 1024x768 resolution Please do not sell or rent your signature space, your signature is yours alone. Where your signature does not comply with these rules you may be asked to alter or remove it 6. WHMCS.Community Ranks Official WHMCS Staff & Moderators are identified by one of the following ranks located below their profile image, in addition, their posts are highlighted blue WHMCS CEO WHMCS Community Manager WHMCS Customer Service WHMCS Developer WHMCS Marketing WHMCS Staff WHMCS Support Manager WHMCS Technical Analyst WHMCS.Community runs a ranking system, new community members start with the rank of Newbie and can progress based on the number of posts, reputation points and length of time active on the community Some users have a special “Super Users” rank. These members are a select group of elite community members that are long-standing mentors in the community, courteous to other members, always providing technical insight and advice, and generally helping to make our community a better place to learn, troubleshoot and advance. The WHMCS.Community ranking formula is changed from time to time and without notice. The algorithm used is not published or discussed with users to prevent gaming the system 7. Contacting the WHMCS.Community Team You may contact a member of the WHMCS.Community via the WHMCS.Community Assitance board If you would prefer to email you may open a ticket by emailing forums@whmcs.com Thank you for helping to keep WHMCS.Community a great place
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