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About morebob

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  1. Problem: The current "Reset & Send Password" creates a blank password and sends an email message to the client that does not match the reset process. (write me if you want detail on this) From an Admin viewpoint I would like to suggest that the "Reset & Send Password" link on the Client Profile page be changed to something similar to what follows. ------------------------------------------------------ New Password __________ [x] Send Password To Client Reset ------------------------------------------------------ "Reset" would be a button or link. "[x]" would be a checkbox defaulted to checked. 1. This would allow me change passwords on the fly with the option to not "bother" the client with an email. There are several scenarios where this would be useful to an admin. One example would be where I am on the phone or emailing with the client and they are requesting that I give them a new password. Note: It is very common for users to forget their passwords. I usually keep records of them so I can quickly tell them. This change would at least be a quick way to get them into the system instead of going through the email, click a link etc. process. * A password to get into a system should never be set to blank, as it does now when clicking on the current reset link. ** As a side note it would be helpful if Admins could see passwords.
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