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About evcz

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  1. possibly also extra EU end users should not be paying vat (not part of MOSS/OSS) as well (depending on what digital services you are selling) maybe you have set a tax rate for all countries?
  2. Are those properly appear as VAT except in the vies check? Make sure the vat id there is properly filled and that their vatid is valid in VIES (if the vat id is existent but they are not signed up in VIES they cannot do reverse charge) additionally: vat id requires the isocode-2 prefix, like IT000000000, DE000000000 and so on
  3. Hi seems like the 2.2.164 build (php 7.2+) still has the 2.2.163 content (files date modified on 1st of April) cheers
  4. thank you for the prompt fix 🙂 nice to know the details about fallback systems in case something exteme happens have a nice weekend 🙂
  5. Hi reporting that apparently the katamaze.com website is giving a database error (connection refused) and not loading Potentially impacting existing katamaze module installs that would be unable to verify licenses validity thank you
  6. ciao probabilmente prima lo scrivono a mano, e poi impostando il country (che è successivo nell'ordine) per aggirare la cosa puoi considerare: <script type="text/javascript"> $("#country").val("IT").change(); </script> così appena viene caricata la pagina il campo country viene subito forzato al valore giusto prima che utente possa fare altre cose... ovviamente IT popolalo con geoip in base all'ip dell'utente
  7. personally I've tried to subscribe to the 360° support in order to fund the development but couldn't find anyway to submit 360° support requests, only free ones so stopped renewing after the first 2 months. I'll happily join again the "360° support" if there's a way to find out how to activate if after order and would stay subscribed there knowing it would help keeping module development in general on top of being able to have some feedback in case an emergency situation come up one day I'd consider that as some sort of "insurance" to protect against whmcs breaking things 😄
  8. I completely understand your points here I'm also very sorry of what you had to go thru as for customers bad behaviour and "weird" requests in addition to WHMCS built-in non sense "features". Knowing that BX is still supported and being so hopefully till the point when we will have a way to jump to Leap or anything else would be a big relief and should be fine for the original poster here @Sophia16 Having a vision of an alternative in future would make the need of open sourcing BX not pressing. If BX support get dropped when there's an existing migration path people can just jump and forget about BX/WHMCS With Billing Extension you have coded an amazing product that fixes WHMCS and make it work smoothly along with "fattura elettronica". On our side we've tried to commit supporting BX even more by subscribing to a 360plan but apparently we picked the wrong time or got late to the party. If there's anything we can do as a community to help making BX survive let us know, I'll happily signup again to a 360 support plan as well. I think BX does great things and cannot be easily replaced. My referring to exporting raw data from WHMCS and then processing/fixing it externally was purely on a long term view and only specifically related to the Italian framework ... with "fattura elettronica" included. That posture would make it so whmcs upgrades will break less things as most of processing and fixing (yeah, even fixing wrong VAT calculations) can be done outside (on italian framework what make sense is the fattura elettronica, every other paper is worthless, so as long as the XML is "fixed" we can ignore what whmcs produces and use it just a payment and product management) OFC I know this is a too optimistic view and also a very complicated road to take, god bless BX 😄 Thank you for your hard work, commitment and especially for the BX module, keep up the good work, I'm sure you have a great amount of good people and happy customers that will follow you
  9. Billing Extension is an amazing addon for WHMCS to make it complaint with fattura elettronica I think there are multiple hosts temporary stuck with WHMCS and willing to jump ship as soon as Leap or something else open source that can be trusted to be supported on long term will be available. @Kian if BX will stop being maintained could it be released as source code so a collective effort of sponsored developers can keep it maintained while Leap is completed? a short term work around alternative while still using WHMCS is exporting on daily basis whmcs data and parse it with "legacy" on premise tools (like teamsystem csv format) and have those tools take care of sending data to SDI
  10. it is a confirmed bug still not fixed in the latest version available. once you will see CORE-13584 mentioned in the changelog it means it has been fixed
  11. actually there's something (WHMCS api bug?) if the ticket submitted has an attachment when doing AddTicketNote the same attachment is also attached as a note (despite not populating that value when doing the local API call)
  12. for now hooked to `TicketOpen` and worked great. updating subject and also adding a note with additional infos from other systems.
  13. Ok, thank you. So I need to intercept, alter and save updated. cannot alter on the fly before saving (and before notifications are sent) Will give it a try, thank you Brian
  14. Hi I'm looking for some ideas to alter ticket subject during submission (want to append custom data to it based on IP that is submitting the ticket, only for a specific department) is there a hook I can use that can "filter" the ticket before submitting it into the DB?
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