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About PatInt

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  1. Thank you all... I'll be in touch shortly
  2. Yes...I realise this is restricted to the current user though. Also the generate due invoices seems to miss anything over 1 month old, so just fishing around for solutions and handy tools as I'm new to WHMCS.
  3. Hi there May I ask what is updated by this? I'm trying to simplify the process of updating due dates, invoices etc, and this sounds interesting.
  4. Hi I'm looking for someone to import data from existing Heart Internet services, into WHMCS, to enable automation of invoicing/suspension and termination of services and domains. Preferably someone that has experience of HI data migration. Thanks
  5. Hi there For the past 10 days, I have been working with 20i to resolve an issue where a WHMCS installation on their platform, does not allow API calls from another, or the same server, within their platform. API calls from outside their platform, into the WHMCS in the 20i platform, do work, which suggests the issue is that the outgoing requests are being blocked. I'm using the WHMCS API example script, so nothing too clever. I have added all the correct API white-list IP addresses etc, but not mater what we try, it won't work. 20i are lost on this. I've tried shared and VPS instances to send the API call. I'm wondering if anyone has managed to get API working on the 20i platform, that might be able to help. Thanks in anticipation.
  6. Thanks Brian I wasn't sure if the fact that the system set £0 as the renewal, when adding manually, meant there was something smart in the background. Off I go to manually edit each order 😞 Thanks for your answer.
  7. PatInt


    Hello 20i For 7 days, I have had a support ticket open, trying to get the API to work inside the 20i environment, without any joy. I have used the standard WHMCS API script as a test script, but that either fails to connect, or takes 15+ seconds to return the results. I have tried the script on the same package, on a VPS and finally, on a Heart Internet shared server. The Heart instance works perfectly. The iOS app (uses the API) works perfectly. All instances where the script is installed within the 20i environment, fail! Today, I have been told that the issue should be passed to WHMCS, by me. As I'm sure you can understand...to have this drag on for 7 days, and then be told to take it up with WHMCS is extremely disappointing. I wonder if you have any additional thoughts, before I start posting to seek resolution in these forums? Thanks
  8. Hi I'm moving clients from one hosting provider's internal system, into WHMCS and to another hosting provider. I'm moving them manually. I have my config set to provide a free domain name when an order is placed for new Hosting and new Domain. When I migrate a clients services, into WHMCS, I create an order for £0.00 which adds the Hosting and transfer for the Domain (new registrar) which also sets the domain cost to £0.00. After accepting the order, I then manually set the Hosting renewal date to match their current date, and set the hosting renewal price. I then set the domain renewal date, but leave the renewal cost to £0.00. If the hosting renewal is January, and the domain renewal is June, How does WHMCS ensure the domain renews? Thanks
  9. Hi Andy Did you ever get a fix for this? I'm having all sorts of issues using a subdomain, and have seen the same issues that you report. Cheers
  10. Thanks very much, for all your input. My final (let's hope so 😉) question is about how the cron task works with multiple servers. So while I have two different reseller accounts, I would hope that when the cron runs, it picks up any hosting that has expired, determines the server/interface, and sends the relevant suspend command to the correct provider. Is my understanding correct? Apologies for the continued questions...having 500+ client sites suspended by accident, is not something we want to wake up to 😐 Cheers
  11. Thanks everyone...It is now syncing the domains. On the transfer side, I was trying to establish how I manage the WHMCS data as follows: DomainA.co.uk is in my WHMCS an uses RegistrarA. I now need to transfer the domain to RegistrarB. Should/do I handle the transfer outside WHMCS, and then just select the new registrar in Client Profile -> Domains -> Registrar? Thanks for your patience with me
  12. Hi I have two registrars working perfectly. I'm curious to know if the Cron task for synchronising the domain renewal dates will work across multiple registrars? If I have domainA using registrarA, and I want to transfer domainA to registrarB, what is the process for that? Is there any do/don'ts I can get regarding running with two registrars? Thanks and regards Pat
  13. Welcome to WHMCS.Community PatInt! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

    1. PatInt


      Thank you 🙂

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