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EricP

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  1. Anybody have any ideas about why my default nameservers are not working correctly?
  2. getdomaininfo uid=***************&pw=****************************************&tld=com&sld=inboxinnercircleclub&command=GetDomainInfo&ResponseType=XML&Engine=WHMCS7.6& <?xml version="1.0" encoding="utf-8"?> <interface-response> <GetDomainInfo> <domainname sld="inboxinnercircleclub" tld="com" domainnameid="379290104">inboxinnercircleclub.com</domainname> <multy-langSLD> </multy-langSLD> <status> <expiration>12/12/2020 7:00:00 PM</expiration> <deletebydate>12/12/2020 7:00:00 PM</deletebydate> <deletetype></deletetype> <restorable>True</restorable> <renewbeforeexpiration></renewbeforeexpiration> <registrar>eNom</registrar> <registrationstatus>Registered</registrationstatus> <purchase-status>Paid</purchase-status> <belongs-to party-id="{21D3B6CA-DAC6-4DFC-A058-0EC79A777643}">***************</belongs-to> <escrowhold></escrowhold> <escrowliftdate></escrowliftdate> <auctionhold>False</auctionhold> <auctionliftdate></auctionliftdate> </status> <ParkingEnabled>False</ParkingEnabled> <services><entry name="dnsserver"><enomDNS value="NA" isDotName="NO" /><service changable="1">1012</service><configuration changable="1" type="dns"><dns>ns1.coolhandle.com</dns><dns>ns2.coolhandle.com</dns></configuration></entry><entry name="wpps"><service changable="1">1123</service></entry><entry name="wbl"><wbl><statusid><![CDATA[0]]></statusid><statusdescr><![CDATA[Available]]></statusdescr></wbl></entry><entry name="mobilizer"><service changable="0">1117</service><mobilizer /></entry><entry name="raasettings" ></entry><entry name="irtpsettings"><irtpsetting><icanncompliant>True</icanncompliant><optout>False</optout><transferlock>False</transferlock><transferlockexpdate /></irtpsetting></entry><entry name="portalsettings"><service changable="1"></service></entry><entry name="whoispublicity"><service changable="1"></service><whoispublicity><vasitemid></vasitemid><enabled>False</enabled></whoispublicity></entry></services></GetDomainInfo> <Command>GETDOMAININFO</Command> <APIType>API</APIType> <Language>eng</Language> <ErrCount>0</ErrCount> <ResponseCount>0</ResponseCount> <MinPeriod>1</MinPeriod> <MaxPeriod>10</MaxPeriod> <Server>SJL0VWAPI14</Server> <Site>eNom</Site> <IsLockable>True</IsLockable> <IsRealTimeTLD>True</IsRealTimeTLD> <TimeDifference>+08.00</TimeDifference> <ExecTime>0.000</ExecTime> <Done>true</Done> <TrackingKey>40503a36-2501-4edb-8bc6-fe1e0e1c674c</TrackingKey> <RequestDateTime>12/26/2019 5:30:56 AM</RequestDateTime> <debug><![CDATA[]]></debug> </interface-response> getreglock uid=***************&pw=****************************************&tld=com&sld=inboxinnercircleclub&command=getreglock&Engine=WHMCS7.6& ;URL Interface ;Machine is SJL0VWAPI11 ;Encoding Type is utf-8 RegLock=1 registrar=eNom RRPCode=200 RRPText=Command completed successfully Command=GETREGLOCK APIType=API.NET Language=eng ErrCount=0 ResponseCount=0 MinPeriod=1 MaxPeriod=10 Server=sjl0vwapi11 Site=eNom IsLockable=True IsRealTimeTLD=True TimeDifference=+8.00 ExecTime=0.249 Done=true TrackingKey=762d9bb2-25bb-4729-820e-335fd28ffd5e RequestDateTime=12/26/2019 5:30:56 AM
  3. I did that, and there were 2 new entries in the log. Lots of xml, these blocks look suspicious to me but it's just a guess. Should I post the whole thing? getdomaininfo: <Command>GETDOMAININFO</Command> <APIType>API</APIType> <Language>eng</Language> <ErrCount>0</ErrCount> <ResponseCount>0</ResponseCount> getreglock: ErrCount=0 ResponseCount=0
  4. Yessir, Default Nameserver 1 and 2 both show the correct values.
  5. I am not sure. I have no trouble when I paste the correct nameservers into the Customer > Domains tab and click Save. It updates them fine. Another odd thing, when I go into the Domains tab, the nameservers are always blank, even though whois says they are correct,
  6. WHMCS > Setup > General Settings > Domains shows the correct default nameservers, but whenever I check the "Tick to reset to default nameservers" box, it sets the domain's nameservers to null. What am I doing wrong?
  7. Ha! It wasn't me that said API, my mistake.
  8. Sorry, API was the wrong word. (I'm an old Win32/64 programmer. 🙂 ) WHMCS is well-integrated (here anyway) with ServerHub, ZenDesk, etc. and they are connected to each other with low level hooks of some kind. I have been on the job only 90 days and I don't yet know exactly how. Still learning.
  9. WHMCS > Client Profile > Summary tab I tried to send a text to my cell. WHMCS said "SMS Message Sent!" but I did not receive the text. I looked but can't find any WHMCS configuration related to SMS. Do I need a third-party add-on, or...?
  10. I guess I should have just said... I'm using a separate program -- which I need not name because it will confuse the issue -- to send text messages. I want to completely stop using that unnamed software and start using WHMCS instead. 🙂 TY I'll ask in the other subforum.
  11. I'm using GrassHopper to send text messages and I want to start using WHMCS instead. I opened my sandbox account and tried it, I got "SMS manager - SMS is sent to client!" but the texts never arrived. I searched Help and the Community but didn't get very far. I get the impression I need an add-on to do that, is that correct?
  12. I'm Eric Pearson, I am a recent hire at CoolHandle. I use WHCMS every day. I live in beautiful Traverse City, Michigan, which is located on Grand Traverse Bay in Lake Michigan. Did I mention that it's beautiful? This looks like a pretty active board, a good resource!
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