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About FelixCrystal

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  1. FelixCrystal

    Installer Stuck on Step 4

    My issue was with PHPs memory_limit. Make sure the memory_limit is set to 128 MB or higher.
  2. Good afternoon WHMCS community, I have recently purchased a WHMCS license and started the installation processes, however, the installation is halted on Step 4. I am attempting to install WHMCS Version 7.6.1 on a CentOS7 system running Apache 4 and PHP 7.0.32 and MySQL version 5.6.41. All of the files have the correct file permissions and all required extensions are enabled and available (cURL with SSL, JSON, PDO, PDO-MySQL, GD, XML). I have also ensured the timeout settings are raised for installation purposes. The MySQL max_allowed_packet size is set to '268435456', Apache's timeout is set to 1000 (instead of the 300 default), the PHP max_execution_time is set to 300 instead of 90. I have tried deleting and re-uploading the WHMCS files (tried in binary mode as well), I've tried different MySQL databases and users, I've tried setting display_errors to true and received no output, there is no PHP error log generated, no error codes. There is some output in the installer.log file which I have included below, but nothing too telling. I have tried removing my .htaccess file, checked the development tools for errors and tracked the network panel, but there was nothing. I have submitted a support ticket on this issue as well with no current resolution. Any help would be greatly appreciated! installer.log
  3. Welcome to WHMCS.Community FelixCrystal! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.


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