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riddimhost

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About riddimhost

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  1. Usually, the customer is already paying for the disk space and bandwidth. So whatever the resources are for that package will be shared amongst all the websites hosted on the package. So if your package is 10GB then they can host 1, 10, 20 or however much you want to allow as long as they don't use more than 10GB of disk space. The same applies to bandwidth, databases, etc.
  2. Hello, I am wanting to offer one (1) year domain registration/transfer free when you purchase hosting for 1, 2, or 3 years and based on my understanding I'm thinking it should be configured like this https://prnt.sc/m0xzox In speaking with support for a piece of software I am using they're saying WHMCS should be configured like this https://prnt.sc/m1kalo Which configuration is correct? Thanks.
  3. riddimhost

    Mailchimp Module Exception Errors

    We're getting similar errors too and as a result MailChimp is not pulling the products from WHMCS. Is there a way to reset the information that is synced on the MailChimp end, and start from scratch? Disable and re-enable doesn't seem to do so.
  4. Hi Is it possible to make the domain registration length match the length of the hosting purchased? Eg...you buy a 3 yrs hosting package and a domain, instead of the domain defaulting to 1 yr can we have it default to 3 yrs to match the hosting? Also would that affect free domain offers? I am thinking it would just add the cost of years 2 & 3 to the invoice or would it make the entire 3 yrs free?
  5. So apparently out the box WHMCS doesn't.....you will need to do it manually or use a 3rd-party module.
  6. Hi, I am new to WHMCS and doing some testing to see how things work. I did a domain transfer (using eNom) without a hosting package, the transfer was successful but it was not resolving to my nameservers even though it showed them in the client portal as well as eNom. After some searching, I manually created the DNS zone in WHM and all's good. Is this normal behavior or should WHMCS have sent a request to WHM to create the DNS zone? It works fine with a hosting package btw. Thanks.
  7. Welcome to WHMCS.Community riddimhost! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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