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Tom Catchesides

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About Tom Catchesides

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  1. Tom Catchesides

    POP3 Connection Error

    Thanks, John! I might have misunderstood your reply but I turned off the 'Display Errors' option in Setup > General Settings > Other tab, but I'm still receiving "POP3 Connection Error" emails from WHMCS 7.6.0. To be clear, our POP3 email import works well the vast majority of the time, but these notification emails reveal that it intermittently fails. I agree that being notified if support email import has catastrophically failed is a very good thing, but if it fails 1% of the time then that's really not a big deal for us.
  2. Tom Catchesides

    POP3 Connection Error

    We upgraded to WHMCS 7.6.0 yesterday and have received about eight of these "POP3 connection error" emails since then. This didn't happen before the upgrade. Our email import cron job is working well most of the time, and if just one or two import runs fail then that's not too big a deal. If WHMCS thinks it needs to notify us when there's a problem fetching emails, perhaps it could be configured so that it will only do so if the last X imports have failed?
  3. Welcome to WHMCS.Community Tom Catchesides! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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