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About Petrc

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  1. Hi, Is there currently an endpoint available on the API to retrieve the active/resolved network issues? I could not find any info in the documentation, regarding this. Thanks.
  2. Thank you Steven, This issue did happen from a remote service. The problem was that the user API role did not have any support departments assigned to it. I added the departments and now its working fine. Hopefully the documentation can be updated to explain these changes.
  3. Hi, I have an application which is calling the API with the GetTickets action. Its been working fine on 7.2 but since the upgrade to 7.4 the result contains null for the tickets array. Is there anything new required fields I need to include in the request parameters?
  4. Welcome to WHMCS.Community Petrc! We're glad you're here please take some time to familiarise yourself with the Community Rules & Guidelines and take a moment to introduce yourself to other WHMCS.Community members in the Introduce Yourself Board.

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