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About Cowboy

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  1. No problem. I have been hunting for this and coming up empty, so I don't think its turned on for WHMCS. Hopefully somebody in a decision making capacity will be alerted to this email and we can do something about it. It's quite important.
  2. Thanks, but I can't seem to find this setting anywhere in my test account I have set up. Where is it?
  3. There are two things that are holding me back from launching this service to my customers, because I know I will be asked about it. 1. How can they get an email alias to work? This is important because lots of people have set up role based emails that all come to the same box (sales@, support@, etc). They won't want to run separate email boxes for those and have to pay for them. This is an easy setup in Gmail, so to compete we have to have a comparable service. 2. How can we move existing email from their server or local storage into OX Mail? The whole premise of offering large storage email boxes is to maintain an archive that can be accessed from any device, so this is important. Once I can answer those two questions I am primed to launch the service to my base. I think they will be ready for this.
  4. That would be great, thanks. I'm quite serious about moving over to OX from Google, but obviously need it to be a seamless transition if possible. The info on aliases being possible would also be handy.
  5. Still non-the-wiser regarding the use of aliases for email, or how the migration tool works. When you follow that link on the WHMCS generated email it takes you to a blank page. See here: https://migration.appsuite.cloud/
  6. Thanks, I have done that now. Obscurity isn't a good bedfellow for marketing prowess...
  7. Today I decided to pull the trigger on trying this out with MarketConnect for the first time. I registered a new domain, added the $20 to my MarketConnect account and bought the App Suite + Productivity option. I got pretty flustered when trying to set up the cloud storage because when you install this app via the App Store for Mac it will ask you for a server URL, plus your account login details. The server URL isn't shown anywhere so a client trying to set this up on their own is going to probably be even more frustrated than I was. I eventually figured it out, but still. Not cool. So once I had the cloud storage figured out I got it working - very happy with that. I then set up my email account in Mac Mail and that was fairly easy to do. I sent a test email from the new domain and it went through fine. When I replied to it the reply never arrived. There was no bounce notice either, so I put this down to DNS still propagating from the new domain name. The first test reply from iCloud actually just arrived a few minutes ago, as did my last from the same domain (at least 9 hours later), but all the other tests I did in between using GMail haven't arrived yet. Assuming this is probably still a DNS propagation issue. What I need to know before I consider this as a viable alternative to Google Workspace (ptooie!) is whether it is possible to set up email aliases? I can't see anything on their systems on how to do it. I have sent an email to their support, but I havent even received an acknowledgement of that. Does anybody have any experience in setting this up? Oh yes, one more thing, there's a post on this community about a promotion on this product where mailboxes are billed at 0.01c until March. I got billed the full $2 and some change. What's up with that?
  8. I haven't been brave enough to upgrade to v8.0 yet. All I really want to know is what the offer actually comprises. Is it just an IMAP email account using MX records, or is there a cloud storage solution behind that too? If so, what are the space offerings?
  9. Definitely have both DKIM & SPF set up on my DNS. I can only surmise that it must be a domain name listing at one or other spamcop listings from my previous shared hosting IP address, but it's happened to me quite often since changing that my emails land in other people's spam folders. I have had Google twice look at the problem with the Backup & Sync. Reinstalling ti works for a week or two, but then it goes back to the same behaviour of simply shutting itself down for no reason. Anyway, how do we find out more about what OX are offering? I have gone over their website and it's also pretty thin on detail. What exactly are we buying for $1.29 (?) a month?
  10. Really wish there was a bit more detail on what is actually on offer with this. I recently moved my personal email to G Suite and to be honest I am not happy with it at all. Backup & Sync shuts down 90% of the time on my Mac and the email deliverability has not improved at all - in fact I think I was getting better deliverability from ordinary Gmail. So, I am keen to try this out on one of my other domains but I have no idea on what to expect in terms of storage space or even whether you can only have one email account and aliases. The sales info is very thin!
  11. Oh dear. Well, I hope this isn't just an unfathomable glitch.
  12. I am having the same problem with one client not being charged the late fee and another is being charged. From what I can tell there shouldn't be an issue because the invoices are of the same vintage (same client but different accounts). Was there ever a resolution to this?
  13. Ah, of course - that was it. I had renamed it loooong ago. 🙂 Thank you very much for the tip. That sounds a little above my current level of understanding of WHMCS. Can you give a little more detail?
  14. A coupe of years ago I posted this thread and got some help about how to add and remove items from the menu using hooks. It works, to a degree, but I can't seem to remove the Store and News links from the navigation. The hook below is what I have created: <?php use WHMCS\View\Menu\Item as MenuItem; add_hook('ClientAreaPrimaryNavbar', 1, function (MenuItem $primaryNavbar) { if (!is_null($primaryNavbar->getChild('News'))) { $primaryNavbar->removeChild('News'); } if (!is_null($primaryNavbar->getChild('Knowledgebase'))) { $primaryNavbar->removeChild('Knowledgebase'); } if (!is_null($primaryNavbar->getChild('Network Status'))) { $primaryNavbar->removeChild('Network Status'); } if (!is_null($primaryNavbar->getChild('Support'))) { $primaryNavbar->getChild('Support') ->removeChild('News') ->removeChild('Knowledgebase') ->removeChild('Network Status'); } }); It removes the Knowledgebase and Network Status links, but not the News. Is my hook wrong? I can live with the store item being in there, but ideally I would like to remove all the menu items and add my own with custom links as I am using WordPress to supplement the site and have managed to get Avada theme to emulate the header of WHMCS (mostly). Any help with this will be appreciated.
  15. Nevermind, I found an answer on these forums. Should have looked here first since support has been so slow in getting to the ticket...
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