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About MvdL1979

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  1. Hi brian! 😂 Man, I must have overlooked. Thank you! 🙂 Apparently you should always use one "?" in that kind of URLs. Stupid from me. Have a very nice Christmas and the best wishes for 2019 in advance. Regards
  2. Small update; made some progress. You have to start with the lowest configoption number in to make them work both. So the only thing not working is the promo code now.
  3. Hi all, Normally I hassle brian! with these kind of things, however I noticed he took a (well deserved) break. ...so I hope someone else can provide some urgent help or shed some light on my issue. I followed the information as described here: https://docs.whmcs.com/Linking_to_WHMCS However, my link doesn't fully work for some weird reason. There are two things missing from my order link: - the 2nd configoption I pre-defined - the coupon code is not being applied The coupon code is the least of my issues, but the 2nd configoption not being used is. I am using the following link: cart.php?a=add&pid=98&billingcycle=annually&sld=domainname&tld=.com&configoption[106]=538&configoption[99]=428?promocode=extra10discount This should normally work, right? ....or am I doing something wrong here? I hope someone can help me out with this or provide some thoughts. In the meantime I will try a few more things. Thanks in advance. Regards
  4. Watch out for ModulesGarden. They are really overpriced. I would look into alternatives, because there are several others who do an excellent and fast job at 1/4 of the price. And, unlike ModulesGarden, they actually support future upgrades (well most of them at least). This is based on my own personal experience.
  5. So sorry for the late reply brian! I was extremely angry after the stupid/lazy answer I received from WHMCS support the other day and decided it was "wiser" to leave it alone for several days! I seriously have no clue what support are doing all day there. It must be the easiest job in the world to be on the WHMCS so-called "support"-team. *shrugs* Thank you for showing that sample code, maybe I will let someone code a addon, but for now; I will leave it alone as I have no idea on how to use it anyways in WHMCS. LMAO Anyways, I think the first solution will be better as we have already a coded hook/addon which greys out several fields depending on if they are business or a private person. But I will have to look into it though if it can be modified a bit easier. For the time being I will just add some extra textual warnings abouts it. Thank you for your answer and sorry again for the late reply...
  6. Who else than brian! answered? Yeah, I know and I meant that. But the stuff is hardcoded and therefor unable to make any changes. Would be 1000000000 times easier, but WHMCS doesn't give a **** about their customers. It's proved in the past and it's proven now. Sigh. I even contacted (yeah stupid, I know, but maybe something changed lol) WHMCS support and guess what: Still the same lousy support and still the same answers as over 1 year ago. How on earth can you call this support. I really, really feel dumb for reaching out to "support". Matt shoudl really be ashamed of this kind support. I said it before and I will say it again; the only one who really gives SUPPORT around here is brian... If it wasn't for brian, we would have quit using WHMCS straight away. To be honest I only tried it with different Dutch VAT numbers; obviously these are our main customers... ...but guessing at the message the VIES system throws back, I am guessing it's only to NL currently (or at least yesterday). I guess that would be the only "solution" as WHMCS is clearly unwilling to fix this or make some kind of toggle switch to enable/disable VAT checking for customers living in the same country as the hosting provider. Guess they find it more important to add new (useless) features. I will investigate it a bit better and see if I can manage to get it working in our current form. Anyways I want to thank you (brian!) for again helping me out. For me WHMCS = brian! WHMCS support division can and would really learn something from you. Regards
  7. Hi people, I have an issue with the EU VAT addon which is supplied by WHMCS. We regularly hit the limit with VIES (I guess it checks VAT numbers there real-time with WHMCS). As a result customers aren't able to use their VAT number, which results in excessive phone calls and emails and more importantly we will also lose new customers. It also slows the whole website down until it receives a response because of this. If I check with VIES, I can see which message it's getting: Therefor I am wondering if it's possible to exclude VAT validation when customer is based in the same country as the hosting provider (us). It's really of no use at all to validate a VAT number if the customer is in the same country. As a result of this, it will check with VIES less often and the whole order procedure would work better. So hosting provider is based in the Netherlands (NL) and a new Dutch customer signs up with his company, he will be able to enter his VAT number without any issues at al.. Obviously, we would have done this ourselves, but like everything else, everything is hardcoded with WHMCS. Sigh... Thanks in advance. FYI: leaving the field empty is not really an option, as we tried that and people called us and informed us our form was "bugged" as they couldn't fill in their VAT number. Regards
  8. Put brian! in charge of the forum and support. He is almost the only who always provides serious help and answers...
  9. MvdL1979

    Removal of logo

    Sorry guys, but WHMCS doesn't care at all! The only thing WHMCS is interested in, is a fast way to make some big amounts of cash! The rule "money talks" is the real thing with WHMCS...
  10. MvdL1979

    Removal of logo

    Lol Sorry brian! I was in a rush typing that reply, so it didn't came out as it should! ...but I am glad you understood what I actually meant and that's the most important part!
  11. MvdL1979

    Removal of logo

    Well we don't use any kind automation service within WHMCS, which is 70%. So we are pretty sure we didn't miss a thing. Heck, we don't use the billing system either. I think we were plain stupid 2 years ago to go for WHMCS. But it really "looked" great back then. Now we know better... Anyways; we decided to go this new route. Hopefully sooner than later. I am tired of dealing with WHMCS in general. ...or he simply doesn't care anymore either. If he did care, you would notice him around somewhere actively. Well in those 2 years I never had a solid response. Other than; search the forums, sorry no support for this or file a request. I am tired of this kind of support. But, like I said; it doesn't matter anymore. We are done with WHMCS in general. Just letting it runs it course, until the developers are finished with our new system. More realiable, way better support and they actually do listen! They say; let us take a look if we can find a workaround, instead of "No, this is not possible". I did several times and several others, but they said it's not being removed *ever* and it's there to stay. Also it's hardcoded and it's their new policy. And there are quite a few more changes coming next year to WHMCS. So be prepared. That's also one of the reasons that we are ditching WHMCS! Anyways, I got other things to do than waste my time with and on WHMCS. I wish you all the best, wisdom and "luck" with WHMCS!
  12. MvdL1979

    Removal of logo

    Unfortunately very, very true. ...well I had enough of the WHMCS nonsense, though I only have less than 2 year experience with WHMCS. Their support is very, very poor. I think the best English word which described it is "abysmal". They don't give a damn about the customer. I reported a bug 8-9 months ago and everytime they answered that it would be fixed in the next release. Well guess what. It never got fixed at all. And there are a ton of other examples as well, but I am not wasting my time anymore. The only positive thing about WHMCS is one simple, but great guy called: "brian!" He is the best thing which ever happened to WHMCS. Without him, WHMCS would be completely useless... They should appoint him CEO or whatever of WHMCS. That would improve many, many things. But wishful thinking I guess. Anyways, my boss had enough of the WHMCS nonsense. We cannot even upgrade to v7 (not that we want to either). because of all the custom work we had done to WHMCS to make it work as it should for us. Since that was clearly now money in the drain. He contacted several developers who have done a lot of custom work for us, to create something fresh and new, just for us. Sure it will costs us, but in the end it will be cheaper than WHMCS clearly. You are now paying 18.95 USD for a semi-unbranded version. And with their new pricing regime, it will become more and more expensive. Give the current and the new pricing. We will have a better and more shaped solution for our personal use. Not to mention it will become cheaper after only 3 years in comparison with WHMCS. Obviously we are still using WHMCS for the time being as the development needs some serious time. But hey, v6 isn't dead yet and we paid (dearly) for it. So... All in all; we are extremely, extremely disappointed in WHMCS, Matt, and their so-called support. It was a complete waste of time and money these past 2 years. I sincerly doubt that at this rate we will see WHMCS being still here in 3 years at all at this rate. Just my 2 cents...
  13. MvdL1979

    Removal of logo

    Michael Jackson had a great song, which resembles the current situation: "They don't care about us!"
  14. I actually checked that option before I posted this, but it's not checked. So that shouldn't be the cause of the problem?
  15. Hi guys, I have a quick question about a small annoyance. In this example the customer orders a server and already has the domainname in question. First they select the server they want, than fill in the domainname which has to be used for the server. On the next page they can name their nameservers like: ns1.their-domain.com / ns2.their-domain.com or dns03.their-domain.com / dns04.their-domain.com This works great and without issues. However when they place a new or 2nd order for a server and they still want to use the same domainname, but with ns3.their-domain.com / ns4.their-domain.com. It will give an error. The error I receive is: "The hostname you entered is already in use. Please choose another." (lang error: ordererrorserverhostnameinuse). Is there a workaround for this? They obviously be able to use their domainname for several nameservers if they want. For example: Server 1: ns1.their-domain.com ns2.their-domain.com Server 2: ns3.their-domain.com ns4.their-domain.com Server 3: dns01.their-domain.com dns02.their-domain.com I tested this myself, but I also get the error message "The hostname you entered is already in use. Please choose another." ...even if select the option "I will use my existing domain and update my nameservers" (lang: cartexistingdomainchoice). This shouldn't matter right? Is there a workaround for this? I hope this makes sense. Thank you in advance. Regards

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