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MvdL1979 last won the day on September 20 2020

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About MvdL1979

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  1. This is what I posted in a different thread, also about the massive price hike. However since my posts are moderated it took days before it was posted online. So I doubt anybody did read it, therefor I am re-posting it here as well. This thread is active. I didn't notice it in this thread, but someone mentioned also "Clientexec" and especially v7.x. I have no experience with it. I am getting sad that WHMCS takes this route (just like Plesk, cPanel, SolusVM/IO, etc. did). I don't understand how companies, who do such things, can still exist. If everyone who says they will move, actually do move, than I guess something would really change. My guess is that about 1/3 is actually moving and the rest just talks about it? As for me personally? Well. I would move from WHMCS if I had a good alternative, but migrating everything. It's time consuming. Also... We only use WHMCS as an ordering system (sorta). So I cleaned out a ton of accounts which a) created an account before 2017 and haven't logged in after january 2019. That cut down the total amount of users by almost 500! But I do understand this is not possible for the most of you. Oh well, we will see what comes from it. I will bookmark this thread and looking forward to see if things will evolve for the good, or bad...
  2. Hi brian! Aha! So that was you...! 😉 Thank you for the provided solution. It's works perfectly and making the tons of configuration options much cleaner! Thanks!
  3. Hi all, Wondering if it's possible to style a line-break (empty line or similar) in the complete view of "Configurable Option Groups". Currently we have it like this (example): However we want to have a bit more organised for example: Or some other way to make it better organised. The above are examples, however we have about ~120 configurable options in there. So it's possible to organise it a bit better through a CSS hook or other wise, it would be a great addition. Thanks in advance.
  4. v7. of Clientexec sounds indeed interesting. Didn't like the previous versions a lot. But given the many changes (e.g. order forms) and way better pricing (14.95 USD a month or 499.00 USD one time fee); makes this a real solution. Especially given the very bad (new) pricing from WHMCS. Luckily we only use WHMCS as an ordering system. Though we have invested a lot of time, effort and money in it. We recently cleaned old/inactieve users and we are now back at 600 accounts (could delete a further ~150 probably). I think the price incrase is totally and completely absurd to be honest. However this happened also with Plesk, cPanel, SolusVM, XOVI and now with WHMCS as well. All suffered from (massive) price increases. For us the biggest change was with Plesk; depending on what items, the pricing increased for us anywhere between 400% and 800%. Absurd. Now the same is happening with WHMCS. As you might know; cPanel, Plesk, SolusVM, XOVI and WHMCS all belong to the WebPros Group portfolio which is owned by Oakley Capital. Which is an investment company. And as you all know investment companies are not for charities and are only to earn quick and massive amounts of money. It saddens me to see more and more (previously) reliable companies being bought by Oakley Capital and being placed in their WebPros Group portfolio. The hosting business is not so much fun nowadays; we receive (massive) price increases everywhere e.g. Plesk/cPanel and now with WHMCS. And on the other side; customers want everything as cheap as possible. If you charge them 1 USD/EUR to much, they will move. If you do not offer 24/7/365 support, they will move. No wonder a lot hosting companies are being bought by the really big ones and after a few months they increase their pricing. Ofcourse these companies make a decent amount of money as they; use their own (in-house) developed software for hosting accounts, hosting servers, domain registrations, etc. use their own (in-house) developed software for automated invoicing and account setup So they are not paying for cPanel, Plesk, WHMCS, etc. because they do not use it. In the meantime we are getting massive price increases over and over again (it seems to be the new trend). Plesk did it already in January this year, cPanel last year and WHMCS now. It's really becoming the new normal apparently. But an investment company like Oakley Capital does not care about their customers. They are forcing price increases. However this will result in a lot of cancelations (as you can see in this thread already, on Webhostingtalk community and other related forums) or hosting companies who are going to quit 100% and sell their companies to the bigger players. As a result software like WHMCS, cPanel, Plesk will loose more and more customers and therefor money and when Oakley Capital sees this as well, they will probably sell all these companies to some kind of foreign company or dump it completely. It happened before in other situations and it will happen again. We will see what the future brings, but it's getting more and more dark by these price increases in very difficult times....
  5. Okay fooled around with it a bit more. But still a lot of work. So I am looking for a different solution; how can I delete all clients (in bulk) based on; Signed up before december 2017 And have not logged in after january 2018 I don't care about the fact they have products or whatver. We only use WHMCS for odering anyways. Thanks.
  6. Okay, thank you... Nevermind; managed to get it correctly sorted by using: ->orderBy('lastlogin', 'asc')
  7. Because we only use the ordering system? So there are no active services. We process everything by hand. That's why I want to clean out old accounts based on the previous post. Not much used else with WHMCS. We recently upgraded from WHCS v6.x to v7.x. No clue what security issue you are talking about? This one: https://blog.whmcs.com/133679/security-update-2021-02-26 Already patched that. So dunno what you mean.
  8. Hi, Running on WHMCS v7.x (not planning to update to WHMCS v8.x for the time being), but I am cleaning out old accounts. However this really a time consuming job. I am trying to remove (old) accounts with the following requirements; Accounts created before 2019 Accounts which have no logins after (january) 2019 Accounts which only have 1 or 2 services Is there an easier way to do this, than rather doing this by hand?! Currently I am looking at my clents list and sorting them from creation date. After that I open all clients one by one which have 1 or 2 services active. Then I check their last login and remove the client if needed. Surely there must be a better / easier way for a sophisticated program like WHMCS? If not; is there a MySQL query I can run in phpMyAdmin or something? Thanks in advance.
  9. Okay, small follow-up. I have found a work-around. Maybe useful for others as well. I created a new product group (named it something like "Various") and moved all "(Hidden)" products to that group. I also changed the following for each product to make sure that they could not be selected. Put them on stock control and stock at 0 Changed their status to "Retired" I also moved the new product group (Various) to the bottom of the page. Ofcourse they are still there, but my other product groups are better organised now. Sidenote; I would recommend to not change the name to something like "Old products" or similar as it would show up like this under the customer's panel. Therefor I used the term "Various" which would cause less questions asked obviously. But if someone has a hook to hide a certain product group (e.g. with ID 16 in my case), that would be sweet. Obviously this is not a real solution and only a simple workaround, but in my case it works good enough for the time being! I hope this helps others as well. Regards
  10. Hi all, Is there a solution in hiding products completely from the admin interface with the status (Hidden) under "Products/Services"-section? There are quite an amount of products which are not used anymore (but I cannot delete them) which makes the products view page in the admin section really look unorganised. Maybe someone has a solution for this? I just want to get those products with (Hidden) gone from my view. Nothing else. Thanks in advance. Regards
  11. Hi all, I am testing a migration from WHMCS v6.x to WHMCS v7.x which is working for the most part so far. Though I am still running PHP 5.6 (for that I will have to get support in updating custom hooks/modules). Anyways, I am using a custom email template for admin, called "Order Article Codes". This was done by a module/hook (which worked in WHMCS v6.x). The module itself seems to be working without issues in the admin section (under "Modules"). However the issue is, is that it's not sending that admin email template to me. I have enabled "$smtp_debug = true;" in the configuration.php file. But no information whatsoever. In the "Activity log" I did notice something weird: Admin Email Message Sending Failed - Email Template Disabled. ...but, this is not true! I have enabled that admin template and it even shows that it's activated?! See also included screenshot. Anybody an idea where else I can look? I will look into the MySQL database. Regards //edit In the MySQL database it also shows "disabled: 0", so in other words it's enabled. :S Will keep searching in the meantime.
  12. I also asked that before; but you cannot remove it. However it's indeed only for admins who see it.
  13. Hi everyone, I am looking for a few recommendations on trustworthy developers who can convert a few scripts from WHMCS v6.x to WHMCS v8.x? I asked Brian! however he seems to be busy and is not reading any of my private messages unfortunately. So maybe someone has experience with this and can put in a few recommendations? Thanks in advance. Regards
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