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Everything posted by HarryAdney

  1. Hi everyone, I have a signup for shared hosting. On the manage orders page, where I can manually accept, cancel, cancel and refund, etc., the following information shows: Item Description Billing Cycle Amount Status Payment Status Shared Hosting Hosting Packages - Unlimited Package datasupplies.harryadney.com (www whois intoDNS) Monthly £19.99 Pending Incomplete The domain appears to be a subdomain of my domain (harryadney.com). Is this normal until the order is accepted?
  2. HarryAdney

    Possible misconfiguration; possible fraud

    Many thanks; all done.
  3. HarryAdney

    Possible misconfiguration; possible fraud

    Thanks mate. Do I just upload owndomain.php to the hooks folder? I'm not familiar with hooks, tbh.
  4. HarryAdney

    Possible misconfiguration; possible fraud

    Awesome brian!, Thanks for getting back to me on this so quickly. Is there a setting I can use to stop people doing this?
  5. I see this in Setup > Addon Modules. I use MailChimp; is it safe to delete the legacy module and am I correct in thinking it's the one shown in module/addons/admin? Cheers
  6. HarryAdney

    Client groups

    When are we going to be able to add clients to more than one client groups? I know I'm not the only one who wants this, and it seems such an obvious requirement.
  7. HarryAdney

    Client groups

    I bet there's more than 30, but most haven't bothered posting to the group.
  8. Awesome solution. I should have looked up the Smarty modifier but didn't even think of it. Many thanks.
  9. Is there a way to lower the number of characters displayed in the announcements section on the home page?
  10. Thanks guys, I did experiment with that figure before posting - sorry, I should have mentioned that - and at least on my version, it doesn't work. Logically, though, it shouldn't because, the code is looking to see if the whole post is less than 350 characters. If it is, it displays the whole post, otherwise it displays the summary, but the character count for the summary isn't set by that 350 figure. I assume it's hard-coded somewhere, presumably as announcement.summary. Incidentally, the character count for both announcement summaries is 341, though the word count is different.
  11. Running current version. Tweets showing up, but no announcements. Anyone else come across this?
  12. HarryAdney

    Announcements missing on home page

    Smashing, mate. I've updated the template as you suggested, then added a couple of divs to show them side by side, instead of full width rows. Many thanks.
  13. Is it possible to configure WHMCS domain registration pricing to more than "triennially". I have a client who wants her domain and hosting to last 20 years!
  14. Thanks everyone, for all your great advice. I guess I'll have to think about the best way to go with this one. If my business closed for whatever reason, if I order the full 10 years now, then at least it's paid for and my client won't be impacted. On the other hand, technology being what it is, as @Remitur points out who knows what domains will look like in that time frame? Apparently Tim Berners-Lee is looking to remake the internet, so, yeah, either choice is a bit of a gamble.
  15. I've just noticed there are two VAT boxes in the client area (see image) I did have the EU VAT module installed, but after removing, they are both still showing. The client involved is marked as tax exempt. If I try to update any of the details on the my details page an error message is displayed: The following errors occurred: VAT is required VAT is required Any ideas? Thanks.
  16. Thanks to both of you guys! I found the issue on the Custom Client Fields page, as suggested. Problem solved!
  17. Is there a way to disable comments in the Announcements function in WHMCS? Ideally I'd like to do that on individual announcement, allowing them on some but disabling them on others. Thanks.
  18. HarryAdney

    Change invoice to monthly DD

    Thanks Brian.
  19. HarryAdney

    Change invoice to monthly DD

    I have a client who pays very unreliably. He currently gets invoices from me fore renewals which he should pay off, but only the domain name being lost or his website not working gives him the prompt to pay up. (This happens every year!) Is there a way to change his payments to a monthly direct debit? Will I need to setup a new service?
  20. HarryAdney

    GoCardless Direct Debit Payment Module

    I think it was a previous version that was discontinued. This one seems to still be available. Last updated 24th October 2017.
  21. Hi guys and gals, I get the OOPS! error apparently relating to eway.php. The full error message is as follows: Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. exception 'Whoops\Exception\ErrorException' with message ' The encoded file /home/xxxxxx/public_html/modules/gateways/eway.php is corrupt.' in Unknown:0 Stack trace: #0 /home/harryadn/public_html/vendor/whmcs/whmcs-foundation/lib/Utility/Error/Run.php(0): WHMCS\Utility\Error\Run->handleError(16, ' The encoded...', 'Unknown', 0) #1 [internal function]: WHMCS\Utility\Error\Run->handleShutdown() #2 {main} The xxxxxx replaces my home folder. Any help? Thanks in advance, Martin
  22. Thanks Brian, Yeah, I'd noticed that the file didn't actually exist on the server, but the tokens one does. The problem is, I can't access the payment gateway page to disable it.
  23. Yep, me too. The first problem was the backup failed. So, trusting to luck (I know, I know) I just clicked the update button. The High priority service from my providers is very slow. So I had a look online and found this. At the moment I'm waiting for my provider to get me a link to their copy of 7.2.1 so I can download it from their site, upload it via ftp, then run the install again. I'll let you kow how I get on. Incidentally, do any of you have the 7.2.1 zip file handy???
  24. Sorry if this is in the wrong section; does it matter how the code of language files is organised? For instance, Could I put all of the page titles together, then subheadings together? Or page by page, so that all of the home page content is together, then all of the about us page, and so on? Or does it not matter? TIA.
  25. HarryAdney

    Client FTP details export?

    Yeah, I thought that would be the case; obvious really, but y'know, it was worth asking, on the off-chance. Thanks for your help mate.

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