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HarryAdney

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Everything posted by HarryAdney

  1. Hi everyone, I created an account for a new client. I set them up with package 1. I later changed it to package 2, which shows fine in WHMCS client profile, however, in cPanel they are still provisioned with the original package. What do? Thanks.
  2. Cheers John, I must be going blind in my dotage, lol.
  3. Hi everyone, I got the modal on the dashboard advising of the exciting new changes in version 7.7. I clicked on the option to activate Slack, but WHMCS returned a 404. Please see attached images in order. Thanks.
  4. HarryAdney

    Unable to activate Slack in version 7.7

    That's great John, all sorted. Many thanks.
  5. HarryAdney

    Unable to activate Slack in version 7.7

    My friendly URLs option was set to use basic URLs. I've just changed it to full friendly rewrite, and I can now see the configure box. Now to get a token! Many thanks.
  6. Sorted; cheers Brian!
  7. I see this in Setup > Addon Modules. I use MailChimp; is it safe to delete the legacy module and am I correct in thinking it's the one shown in module/addons/admin? Cheers
  8. Hi all, Just tried manually adding a new client and this error message displayed. "Customer modification for User redacted@redacted failed: User does not exist at FriendlyDisplayName (585713) - User ID: redacted" Obviously, I added the "redacted" text 😐
  9. Hi Lawrence, Thanks for getting back to me. I'll do that.
  10. Hi all, Just tried manually adding a new client and this error message displayed. "Customer modification for User redacted@redacted failed: User does not exist at FriendlyDisplayName (585713) - User ID: redacted" Obviously, I added the "redacted" text ;)
  11. Ok, am I going blind or is there no way for a client to get back to the summary page ("Welcome Back, <name>") after they've visited another page, other than to hit the browser back button or manually remove the action from the url?
  12. Thanks again Brian. Not just blind but mad as well. I was sure I clicked on that and it just took me to the home page. It's probably because I've got so many tabs and browsers open, lol. either that or senility is taking hold.😟
  13. Hi everyone, I have a signup for shared hosting. On the manage orders page, where I can manually accept, cancel, cancel and refund, etc., the following information shows: Item Description Billing Cycle Amount Status Payment Status Shared Hosting Hosting Packages - Unlimited Package datasupplies.harryadney.com (www whois intoDNS) Monthly £19.99 Pending Incomplete The domain appears to be a subdomain of my domain (harryadney.com). Is this normal until the order is accepted?
  14. HarryAdney

    Possible misconfiguration; possible fraud

    Many thanks; all done.
  15. HarryAdney

    Possible misconfiguration; possible fraud

    Thanks mate. Do I just upload owndomain.php to the hooks folder? I'm not familiar with hooks, tbh.
  16. HarryAdney

    Possible misconfiguration; possible fraud

    Awesome brian!, Thanks for getting back to me on this so quickly. Is there a setting I can use to stop people doing this?
  17. HarryAdney

    Client groups

    When are we going to be able to add clients to more than one client groups? I know I'm not the only one who wants this, and it seems such an obvious requirement.
  18. HarryAdney

    Client groups

    I bet there's more than 30, but most haven't bothered posting to the group.
  19. Awesome solution. I should have looked up the Smarty modifier but didn't even think of it. Many thanks.
  20. Is there a way to lower the number of characters displayed in the announcements section on the home page?
  21. Thanks guys, I did experiment with that figure before posting - sorry, I should have mentioned that - and at least on my version, it doesn't work. Logically, though, it shouldn't because, the code is looking to see if the whole post is less than 350 characters. If it is, it displays the whole post, otherwise it displays the summary, but the character count for the summary isn't set by that 350 figure. I assume it's hard-coded somewhere, presumably as announcement.summary. Incidentally, the character count for both announcement summaries is 341, though the word count is different.
  22. Running current version. Tweets showing up, but no announcements. Anyone else come across this?
  23. HarryAdney

    Announcements missing on home page

    Smashing, mate. I've updated the template as you suggested, then added a couple of divs to show them side by side, instead of full width rows. Many thanks.
  24. Is it possible to configure WHMCS domain registration pricing to more than "triennially". I have a client who wants her domain and hosting to last 20 years!
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