tanveerhabib

Yes this is what I wanted but this tutorial is not that much explanatory and I don't understand it clearly, can you share a video tutorial for it just like you guys have shared video tutorial for email piping??? waiting desperately...

Hello, I want to do the following in whcms, Although I have enabled email piping by which my clients can open support ticket by email at suppose support@mydomain.com, but I have one difficulty that is when ever support department want to answer to ticket they have to login to whmcs and then reply to ticket. my requirement is that I want to setup whmcs as such that the support department also can reply from their email instead of login again and again to whmcs support department. waiting for reply.