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jnasser

Newbie
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About jnasser

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    Newbie
  1. Hi, i have created a manual order and then invoiced to the client and the client have paid it by Paypal but the invoice didn't marked as paid after the payment, how to fix this automation.
  2. is it after .php
  3. i have received mail after update as per below : Your WHMCS is configured to perform the Daily System Cron during the hour of 7 am. However, the Daily System Cron did not execute within that hour as expected. This may be due to the scheduled time specified in your web hosting control panel's cron entry. Please ensure your web hosting control panel executes the WHMCS System Cron (cron.php) at least once during the hour of 7 am. If you have confirmed that setting, and you continue to receive this message, then please refer to the WHMCS Cron documentation to ensure you have itemized the appropriate command and any additional options.
  4. Thank you for reply, i have did the update and i will wait some time to see if that work or solve my issue. regards,
  5. Hi, i'm always getting daily email mentioned as per below that failed cron update with inform that the cron is correct on cPanel. Your WHMCS is configured to perform the Daily System Cron during the hour of 7 am. However, the Daily System Cron did not execute within that hour as expected. This may be due to the scheduled time specified in your web hosting control panel's cron entry. Please ensure your web hosting control panel executes the WHMCS System Cron (cron.php) at least once during the hour of 7 am. what is the solution, i have disabled just now the auto-update, do you think this is the solution, but the dashboard still showing failure task. i have attached screenshot for the error. advice please, thanks and regards,
  6. Hi, i have installed the addon ( Import Assist ) to migrate my clients list from old whmcs server, i have tried to connect but got the error as per the attached screenshot. kindly help to solve it. Thanks and Regards,
  7. Good Day, May i get some advises if it possible to import packages from WHM to WHMCS. i have tried but not possible to import it.
  8. jnasser

    White pages and Errors

    hi when my clients try to open ticket, they got this error : The following errors occurred: Unable to parse response (JSON) additional to that the client can't process any payment or open do any action, always getting white pages.
  9. hi i have added some announcements in my whmcs since long time, and now today when i click or browse any of these announcements by clicking on the subject for announcement to read it in full details with photo its not working, this is my whmcs announcements, kindly try to click on the subject for of these to see that my problem. /https://jalalnasser.com/webservices/announcements
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